Brenda Absher
439 SW Precision Loop,FL
Summary
Proven leader in operations management and cost control, I significantly increased profitability at Skips Deli by enhancing inventory and portion control. My creativity in marketing and strong customer service skills led to notable revenue growth and improved client satisfaction. Expert in health inspections and critical thinking, I excel in fostering team collaboration and innovation.
Overview
28
28
years of professional experience
Work History
General Manager of Food Service
Skips Deli
08.2013 - 12.2023
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Production Line Worker
Bonnie Plant Farm
10.2008 - 08.2013
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
- Boxed, labeled, and transported items to support assembly operations.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
Assistant Store Manager
Pizza Hut
02.1996 - 10.2008
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
GED -
Columbia High School
Lake City, FL1986
Skills
- Operations Management
- Cost Control
- Creativity and Innovation
- Marketing and Promotions
- Customer Service
- Health Inspections
- Critical Thinking
Timeline
General Manager of Food Service
Skips Deli
08.2013 - 12.2023
Production Line Worker
Bonnie Plant Farm
10.2008 - 08.2013
Assistant Store Manager
Pizza Hut
02.1996 - 10.2008
GED -
Columbia High School
Similar Profiles
Zayne ArmstrongZayne Armstrong
Supervising Manager at Skips Bagel DeliSupervising Manager at Skips Bagel Deli
Walker BritzWalker Britz
Founder & CEO at Skips CultureFounder & CEO at Skips Culture
JAMIE CURRANJAMIE CURRAN
Chief Of Operations at Hudson Skips LTDChief Of Operations at Hudson Skips LTD