Brenda Aguirre
San Antonio,TX
Summary
Dynamic retail professional with proven expertise at Citi Trends in enhancing customer experience and optimizing inventory control. Recognized for implementing effective merchandising strategies that boosted sales and training staff to excel in customer service. Skilled in problem-solving and time management, ensuring efficient operations and a welcoming shopping environment.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Cititrends
04.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Key Holder Leader
99cents Store
10.2021 - 05.2024
- Improved customer service by projecting friendly and knowledgeable attitude.
- Streamlined inventory management processes, ensuring accurate tracking of stock levels and timely replenishment of merchandise.
- Managed employee scheduling effectively to ensure adequate coverage during peak hours without sacrificing efficiency during slower periods.
- Enhanced store performance by implementing effective merchandising strategies and optimizing product displays.
- Trained new hires on company policies, procedures, and best practices in sales techniques and customer service.
Education
Texas State Board of Pharmacy #381447 - Pharmacy
Southwest School
San Antonio, TX05-2025
Graduate Certificate - Phlebotomy
Texas School Of Phlebotomy
San Antonio, TX06-2021
High School Diploma -
High School Equivalent
San Antonio, TX08-2019
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Customer relations
- Time management
- Employee scheduling
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
Cititrends
04.2024 - Current
Key Holder Leader
99cents Store
10.2021 - 05.2024
Texas State Board of Pharmacy #381447 - Pharmacy
Southwest School
Graduate Certificate - Phlebotomy
Texas School Of Phlebotomy
High School Diploma -
High School Equivalent
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