SmartCare
Bachelor of Arts - Applied Arts and Science
University of North Texas
Denton, TX12.2024
Brenda Airo-Dyer
Hemet,CA
Education
Associate of Science - Occupational Health and Safety
Occupational Health & Safety
Chula Vista, CA05.2020
Master of Arts - Interdisciplinary Studies
University of North Texas
Denton, TXSome College (No Degree) - Environmental Management
Environmental Management
Chula Vista, CASkills
- Organizational skills
- Problem solving
- Team collaboration
- Time management
- Leadership
- Budgeting
- Data analysis
- Event planning
- Project management
- Interpersonal skills
- Technical proficiency in software
- Crisis intervention
- Effective communication
- Record keeping
- Documentation and reporting
- Adaptability
- Relationship building
- Multitasking
Summary
Certified Peer Support Specialist with expertise in crisis intervention and emotional support. Demonstrated success in building trust and collaboration, enabling clients to reach personal goals. Proficient in leveraging community resources and ensuring precise documentation to improve client care and recovery outcomes. Strong organizational and communication skills facilitate effective program implementation.
Work History
Certified Peer Support Specialist
Exodus Recovery
Vista, California
09.2024 - Current
- Maintained accurate records of client progress and interactions according to agency policy.
- Provided one-on-one peer support services to individuals with mental health conditions in a clinical setting.
- Referred individuals to outside resources and services for additional support.
- Provided emotional support through listening actively and validating feelings expressed by clients during sessions.
- Provided follow-up services after discharge from the program including phone calls or home visits if necessary.
- Offered guidance on how to access housing, employment opportunities, educational programs. within the community.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Collaborated to set goals and outline steps to achieve objectives.
- Collaborated with multidisciplinary teams such as psychiatrists, psychologists, social workers. to coordinate care plans for each client.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Assisted clients in developing coping skills and strategies to manage daily stressors.
- Responded to crisis situations when severe mental health and behavioral issues arose.
Peer Support Specialist Parent Partner
Riverside University Health System
Riverside County
02.2024 - 05.2024
- Provided emotional support to parents facing mental health, substance abuse, and emotional challenges within their family
- Used personal experience of recovery to build trusting relationships with families of consumers
- Facilitated and led support group meetings
- Developed recovery plans tailored to the consumer's unique circumstances
- Assisted individuals in identifying and utilizing community resources
- Collaborated with members of the consumer's progress, maintaining confidentiality
- Participated in ongoing training and professional development
Program Technician
Southwestern College
Chula Vista, USA
01.2022 - 02.2024
- Provided support with the implementation of a new Student Information System (SIS)
- Organized and maintained digital records using Google, OneDrive, Smartsheet, etc
- Created contracts, scope of work, agreements, and cover memos in eContracts
- Provided project management training for staff, faculty, and administrators
- Assisted with coordinating programs, including scheduling meetings, and setting agendas
Senior Project Clerk
Southwestern College
Chula Vista, USA
01.2019 - 01.2022
- Managed calendars, agendas, meeting notes, student workers, budgets, and communications
- Created and maintained all departmental digital files within Google Suite, One Drive, Smartsheets, etc
- Provided continuity and historical records which allowed continuation of workflow while team dynamics changed over time
- Supported the launch of new school reorganization and creation of new positions supporting students
- Collaborated with college police to provide safety and support
Interim Administrative Assistant II for the Dean of Continuing Education
Southwestern College
Chula Vista, USA
07.2019 - 10.2019
- Planned, scheduled, and performed a variety of secretarial duties to relieve the dean of a variety of clerical, technical, and routine administrative duties
- Prioritized and coordinated office activities to ensure timelines were met; coordinated communicated and disseminated information
- Prepared, processed, and distributed budget transfers; researched and compiled data necessary to purchase divisional instructional and office equipment
- Transcribed meeting communications; drafted correspondence, memoranda, reports, and other materials; recorded and transcribed minutes, composed routine correspondence as assigned
- Trained and provided work direction and guidance to office clerical personnel as assigned; selected, trained, evaluated, and guided student workers
Clerical Assistant
Southwestern College
Chula Vista, USA
11.2017 - 10.2019
- Worked with Payroll to develop new systems for reporting various types of alternate or additional pay for faculty
- Provided all administrative support for the Jaguar Pathways implementation
- Supported project coordinators with communication telephone, email, digital design, and file management
- Kept office running smoothly with a professional and upbeat attitude
Certification
- Medi-Cal Peer Support Specialist, MP-HOSSCKP, 07/01/24, 04/01/26
- Global Digital Literacy, AC-4960-39304361, 05/01/24
- Bloodborne Pathogens, 630776-6727855D1B, 03/01/24, 03/01/25
- Standard CPR/AED (adult, child, infant), 613218-64175260DC, 01/01/20, 01/01/26
- Google Project Management, 5UQ5QSMTQDFK, 06/01/23
Accomplishments
- Phi Theta Kappa Honor Society, Chapter Alpha Pi Epsilon
- Student of Distinction Award, Southwestern College
- Graduated with Honors, 2020, 2024
Software
Smartsheet
Microsoft 365
Google Suite
References
References available upon request.
Quote
"Gratitude should go forward, rather than backward."
Anonymous
Timeline
Certified Peer Support Specialist
Exodus Recovery
09.2024 - Current
Peer Support Specialist Parent Partner
Riverside University Health System
02.2024 - 05.2024
Program Technician
Southwestern College
01.2022 - 02.2024
Interim Administrative Assistant II for the Dean of Continuing Education
Southwestern College
07.2019 - 10.2019
Senior Project Clerk
Southwestern College
01.2019 - 01.2022
Clerical Assistant
Southwestern College
11.2017 - 10.2019
Bachelor of Arts - Applied Arts and Science
University of North Texas
Associate of Science - Occupational Health and Safety
Occupational Health & Safety
Master of Arts - Interdisciplinary Studies
University of North Texas
Some College (No Degree) - Environmental Management
Environmental Management
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