Education
Skills
Summary
Work History
Certification
Accomplishments
Software
References
Quote
Timeline
Receptionist
Brenda Airo-Dyer

Brenda Airo-Dyer

Hemet,CA

Education

Bachelor of Arts - Applied Arts and Science

University of North Texas
Denton, TX
12.2024

Associate of Science - Occupational Health and Safety

Occupational Health & Safety
Chula Vista, CA
05.2020

Master of Arts - Interdisciplinary Studies

University of North Texas
Denton, TX

Some College (No Degree) - Environmental Management

Environmental Management
Chula Vista, CA

Skills

  • Organizational skills
  • Problem solving
  • Team collaboration
  • Time management
  • Leadership
  • Budgeting
  • Data analysis
  • Event planning
  • Project management
  • Interpersonal skills
  • Technical proficiency in software
  • Crisis intervention
  • Effective communication
  • Record keeping
  • Documentation and reporting
  • Adaptability
  • Relationship building
  • Multitasking

Summary

Certified Peer Support Specialist with expertise in crisis intervention and emotional support. Demonstrated success in building trust and collaboration, enabling clients to reach personal goals. Proficient in leveraging community resources and ensuring precise documentation to improve client care and recovery outcomes. Strong organizational and communication skills facilitate effective program implementation.

Work History

Certified Peer Support Specialist

Exodus Recovery
Vista, California
09.2024 - Current
  • Maintained accurate records of client progress and interactions according to agency policy.
  • Provided one-on-one peer support services to individuals with mental health conditions in a clinical setting.
  • Referred individuals to outside resources and services for additional support.
  • Provided emotional support through listening actively and validating feelings expressed by clients during sessions.
  • Provided follow-up services after discharge from the program including phone calls or home visits if necessary.
  • Offered guidance on how to access housing, employment opportunities, educational programs. within the community.
  • Instilled hope by promoting positive self-disclosure and actively listening to client needs.
  • Collaborated to set goals and outline steps to achieve objectives.
  • Collaborated with multidisciplinary teams such as psychiatrists, psychologists, social workers. to coordinate care plans for each client.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Assisted clients in developing coping skills and strategies to manage daily stressors.
  • Responded to crisis situations when severe mental health and behavioral issues arose.

Peer Support Specialist Parent Partner

Riverside University Health System
Riverside County
02.2024 - 05.2024
  • Provided emotional support to parents facing mental health, substance abuse, and emotional challenges within their family
  • Used personal experience of recovery to build trusting relationships with families of consumers
  • Facilitated and led support group meetings
  • Developed recovery plans tailored to the consumer's unique circumstances
  • Assisted individuals in identifying and utilizing community resources
  • Collaborated with members of the consumer's progress, maintaining confidentiality
  • Participated in ongoing training and professional development

Program Technician

Southwestern College
Chula Vista, USA
01.2022 - 02.2024
  • Provided support with the implementation of a new Student Information System (SIS)
  • Organized and maintained digital records using Google, OneDrive, Smartsheet, etc
  • Created contracts, scope of work, agreements, and cover memos in eContracts
  • Provided project management training for staff, faculty, and administrators
  • Assisted with coordinating programs, including scheduling meetings, and setting agendas

Senior Project Clerk

Southwestern College
Chula Vista, USA
01.2019 - 01.2022
  • Managed calendars, agendas, meeting notes, student workers, budgets, and communications
  • Created and maintained all departmental digital files within Google Suite, One Drive, Smartsheets, etc
  • Provided continuity and historical records which allowed continuation of workflow while team dynamics changed over time
  • Supported the launch of new school reorganization and creation of new positions supporting students
  • Collaborated with college police to provide safety and support

Interim Administrative Assistant II for the Dean of Continuing Education

Southwestern College
Chula Vista, USA
07.2019 - 10.2019
  • Planned, scheduled, and performed a variety of secretarial duties to relieve the dean of a variety of clerical, technical, and routine administrative duties
  • Prioritized and coordinated office activities to ensure timelines were met; coordinated communicated and disseminated information
  • Prepared, processed, and distributed budget transfers; researched and compiled data necessary to purchase divisional instructional and office equipment
  • Transcribed meeting communications; drafted correspondence, memoranda, reports, and other materials; recorded and transcribed minutes, composed routine correspondence as assigned
  • Trained and provided work direction and guidance to office clerical personnel as assigned; selected, trained, evaluated, and guided student workers

Clerical Assistant

Southwestern College
Chula Vista, USA
11.2017 - 10.2019
  • Worked with Payroll to develop new systems for reporting various types of alternate or additional pay for faculty
  • Provided all administrative support for the Jaguar Pathways implementation
  • Supported project coordinators with communication telephone, email, digital design, and file management
  • Kept office running smoothly with a professional and upbeat attitude

Certification

  • Medi-Cal Peer Support Specialist, MP-HOSSCKP, 07/01/24, 04/01/26
  • Global Digital Literacy, AC-4960-39304361, 05/01/24
  • Bloodborne Pathogens, 630776-6727855D1B, 03/01/24, 03/01/25
  • Standard CPR/AED (adult, child, infant), 613218-64175260DC, 01/01/20, 01/01/26
  • Google Project Management, 5UQ5QSMTQDFK, 06/01/23

Accomplishments

  • Phi Theta Kappa Honor Society, Chapter Alpha Pi Epsilon
  • Student of Distinction Award, Southwestern College
  • Graduated with Honors, 2020, 2024

Software

SmartCare

Smartsheet

Microsoft 365

Google Suite

References

References available upon request.

Quote

"Gratitude should go forward, rather than backward."
Anonymous

Timeline

Certified Peer Support Specialist

Exodus Recovery
09.2024 - Current

Peer Support Specialist Parent Partner

Riverside University Health System
02.2024 - 05.2024

Program Technician

Southwestern College
01.2022 - 02.2024

Interim Administrative Assistant II for the Dean of Continuing Education

Southwestern College
07.2019 - 10.2019

Senior Project Clerk

Southwestern College
01.2019 - 01.2022

Clerical Assistant

Southwestern College
11.2017 - 10.2019

Bachelor of Arts - Applied Arts and Science

University of North Texas

Associate of Science - Occupational Health and Safety

Occupational Health & Safety

Master of Arts - Interdisciplinary Studies

University of North Texas

Some College (No Degree) - Environmental Management

Environmental Management

Similar Profiles

CREATE PROFILE
Brenda Airo-Dyer