Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Albright

Pall Mall,TN

Summary

Results-driven professional specializing in data entry and event management with a track record of successful event execution for diverse audiences. Strong skills in team coordination, vendor management, and logistical planning. Capable of prioritizing tasks and adapting to changing circumstances while maintaining high standards of service. Experienced in utilizing various software tools to enhance productivity and communication.

Overview

35
35
years of professional experience

Work History

Office Assistant

Nevada Insurance Enrollment
Las Vegas, NV
09.2023 - 01.2025
  • Company Overview: Insurance Office & Client Support
  • Assisted during Open Enrollment for health insurance
  • Handled inbound/outbound calls for new and existing clients
  • Entered client data into database; scheduled appointments using online calendars
  • Managed daily calls, scheduling, filing, and data entry
  • Created and implemented renewal appointment systems
  • Designed marketing materials for letters, emails, and text messages
  • Set up targeted text campaigns for current and past clients
  • Managed insurance agents' schedules and over 1,000 mandatory consents
  • Supported Medicare projects while maintaining HIPAA compliance
  • Collaborated with IT to ensure systems had current information
  • Updated website and social media content regularly
  • Used Microsoft Office daily
  • Insurance Office & Client Support

Sales Specialist

Prestige Travel and Cruises
Las Vegas, Nevada
01.2024 - 07.2024
  • Sales Specialist selling cruises over the phone
  • Building client base
  • Explaining different ships and decks to pick the best cabin and location for the client
  • Building up and talking about travel destinations for the clients to choose the best destinations and itineraries
  • Entered all traveler's information into the CRM system
  • Booked flights through cruise line system
  • Sold Alliance Travel Insurance policies to the clients
  • Helped with proofing the new sales pages, gave suggestions and feedback
  • Completed the training courses to become an expert on the different cruise lines

Event Manager

MWR Financial
Fort Lauderdale, Florida
01.2015 - 02.2024
  • Company Overview: Administrative & Business Support
  • Managed billing processes and office lease negotiations
  • Sourced office space and coordinated with leadership teams
  • Built lasting relationships with leaders and field representatives
  • Maintained 24/7 availability for leadership and field support needs
  • Managed end-to-end event planning for 100-1,000 attendees in the USA
  • Coordinated venues, hotels, theaters, and convention centers for large groups
  • Planned catering, dinners, setup, breakout rooms, and other event needs
  • Sourced venues via Cvent/local resources; prepared proposals and requested pricing
  • Negotiated and executed contracts with venues and AV companies; managed payments
  • Oversaw event setup/teardown and ensured smooth hotel check-in for attendees
  • Secured competitive hotel room rates through vendor negotiation
  • Maintained and cultivated valuable stakeholder and industry relationships
  • Coordinated group trips and cruises for 10-500 participants
  • Negotiated contracts for hotels, excursions, meetings, and parties
  • Hosted select trips, providing high-level operational and on-site support
  • Booked travel, hotels, dinners, cruises for executives and corporate members
  • Sourced and designed recognition items (pins, rings, plaques, awards)
  • Procured merchandise, swag, banners, and other event materials
  • Administrative & Business Support
  • Worked Remotely for over 6 years

VP of Experiences and Events

MWR Life LLC
Fort Lauderdale, Florida
01.2015 - 09.2023
  • Company Overview: Administrative & Executive Support
  • Executive Assistant to CEO, VP, and senior leadership
  • Managed confidential communications, calendars, meetings, expenses
  • Assisted with billing, office lease negotiations, office space sourcing
  • Provided support via Freshdesk ticket system
  • Maintained strong stakeholder and field representative relationships
  • 24/7 availability for leadership and field needs
  • Managed full-cycle events (100-15,000 attendees) in USA & Europe
  • Coordinated venues, hotels, theaters, convention centers, AV, catering, breakout rooms
  • Sourced venues via Cvent/local resources; handled proposals, contracts, payments
  • Negotiated hotel rates, AV services, excursions, vendor agreements
  • Oversaw event setup/teardown, hotel check-ins, translation services & equipment
  • Planned/hosted worldwide group trips & cruises (10-500 people)
  • Sourced and designed recognition items (pins, rings, plaques, awards)
  • Procured merchandise, swag, banners, signage
  • Negotiated with vendors for competitive pricing
  • Booked travel, hotels, cruises, dinners for executives & corporate teams
  • Organized transfers, excursions, and 24/7 trip support
  • Administrative & Executive Support
  • Worked Remotely for over 6 years

Co-Owner, Operator

Pool Paramedics
Las Vegas, Nevada
05.2003 - 02.2015
  • Company Overview: Pool Service Management
  • Expanded client base by implementing targeted advertising campaigns to grow pool routes
  • Negotiated customized service rates to fit individual customer budgets
  • Managed and supervised pool cleaning crew operations
  • Oversaw and coordinated weekly pool cleaning services for 250+ clients
  • Performed regular pool cleaning and maintenance services personally
  • Pool Service Management

Office Manager, Executive Assistant

Nevada Insurance Enrollment
Las Vegas, Nevada
09.2012 - 01.2015
  • Company Overview: Insurance Office Management
  • Served as Office Manager, handling all calls for current and prospective clients
  • Entered client data into database and scheduled appointments with insurance agents
  • Managed daily operations including calls, scheduling, filing, and data entry
  • Coordinated with insurance companies regarding medical plans, claims, billing, and issue resolution
  • Contacted clients for billing payments and renewal appointments
  • Managed insurance agents' schedules and provided ongoing administrative support
  • Reviewed new medical plans with clients and sold policies as needed
  • Held a valid Medical Insurance License
  • Worked with IT department to keep systems and information current
  • Utilized Microsoft Office products daily
  • Insurance Office Management

Sales and Marketing Manager

Aqua Air Solutions
Las Vegas, Nevada
02.2011 - 08.2012
  • Company Overview: Sales and Manager
  • Conducted in-home product demonstrations for families
  • Generated leads through door-to-door marketing for in-home presentations
  • Promoted to Sales and Marketing Manager; oversaw marketing department operations
  • Scheduled sales team appointments by calling leads
  • Organized weekly themed phone call parties to boost sales activity
  • Recruited, interviewed, and hired new sales team members
  • Led door-to-door teams for lead generation
  • Managed sales recognition programs, including certificates and prizes
  • Researched and secured trade show and event opportunities
  • Coordinated event and trade show booths, including setup and teardown
  • Sales and Manager

Team Manager, Personal Assistant to Owners

Ultimate Fitness
Las Vegas, Nevada
04.2006 - 08.2012
  • Company Overview: Network Marketing Team & Executive Support
  • Served as primary point of contact for a team of 5,000+, providing high-level support
  • Managed communications via conference calls, Zoom meetings, and email
  • Coordinated and presented weekly training sessions and presentations
  • Responded to inbound customer inquiries for business/proprietary websites with rapid turnaround
  • Planned and managed events, including contracts, venue selection, and on-site oversight
  • Built strong relationships with team leaders and members
  • Managed facility operations including rent collection, lease contracts, and maintenance oversight
  • Handled personal and confidential matters for business owners
  • Oversaw household and office tasks to enable owners to focus on business
  • Booked all travel arrangements including hotels, flights, and rental cars
  • Network Marketing Team & Executive Support

Team Manager, Personal Assistant

Dreamteamers
Las Vegas, Nevada
02.2004 - 03.2006
  • Company Overview: Network Marketing Executive & Team Support
  • Served as high-level support and primary point of contact for a 10,000+ member team
  • Managed all communications including conference calls, Zoom meetings, and emails
  • Handled personal and business correspondence, including emails, mail, and scheduling
  • Coordinated and managed weekly training sessions (3 per week), including venue setup
  • Delivered weekly training presentations and public speaking engagements
  • Responded to inbound customer inquiries for business/proprietary websites with expedited service
  • Planned and oversaw all events, including contracts, venues, and on-site management
  • Built and maintained strong relationships with leaders and team members
  • Managed household operations including cleaning, errands, vendor scheduling, and maintenance oversight
  • Supervised construction projects, ensuring smooth progress and vendor compliance
  • Arranged all travel, hotels, flights, and rental cars as needed
  • Network Marketing Executive & Team Support

Owner

Aunt Hattie's Bread Route
Las Vegas, Nevada
07.1995 - 05.2003
  • Company Overview: Bread Delivery Business Owner & Operator
  • Operated bread delivery service for grocery stores, restaurants, fast food chains, and hospitals
  • Built and maintained strong client relationships while acquiring new business accounts
  • Managed operations for 5 trucks, employees, and personal delivery schedule
  • Maintained 24/7 availability to meet client needs
  • Oversaw distribution across the northwest Las Vegas territory
  • Bread Delivery Business Owner & Operator

Account Manager

Courtesy Chevrolet
Phoenix, Arizona
06.1990 - 06.1995
  • Company Overview: Automotive Accounting & Administrative Support
  • Processed deposits for car purchases and posted them to correct accounts
  • Handled billing inquiries for the Parts Department
  • Posted charges and payments for customers and vendors accurately
  • Prepared and processed invoices for purchased parts
  • Reconciled accounts for purchases and payments as needed
  • Assisted other departments with administrative and operational tasks
  • Organized special promotions and events, including car shows-managed sourcing, contracts, setup, and teardown
  • Served as Executive Assistant to the Accounting Department
  • Automotive Accounting & Administrative Support

Education

Diploma -

McDowell High School
Erie, PA

Skills

  • Data Entry
  • Staff Management
  • Reviewing Documents and Contracts
  • Contract Negotiations
  • Administrative Functions
  • Resource Management
  • Organization Skills
  • Budget Management
  • Client Management
  • Vendor Management
  • Problem-Solving
  • Business Development
  • Communication Skills
  • Time Management
  • Calendar Management
  • Travel Arrangements
  • Client support
  • Customer relationship management
  • Billing processes
  • Database management
  • Microsoft Office
  • Schedule management
  • Documentation and reporting
  • Office equipment maintenance
  • Scheduling appointments
  • Appointment scheduling
  • Workers' compensation
  • Presentation preparation
  • Office supply management
  • Conference planning
  • Office supplies management
  • Team bonding
  • Office administration
  • Travel administration
  • Clerical support
  • Meeting planning
  • Administrative support
  • Verbal and written communication
  • Positive attitude
  • Customer service
  • Travel coordination
  • File organization
  • Invoice processing
  • Scheduling
  • Event preparation
  • Spreadsheet creation
  • Client interaction

Timeline

Sales Specialist

Prestige Travel and Cruises
01.2024 - 07.2024

Office Assistant

Nevada Insurance Enrollment
09.2023 - 01.2025

Event Manager

MWR Financial
01.2015 - 02.2024

VP of Experiences and Events

MWR Life LLC
01.2015 - 09.2023

Office Manager, Executive Assistant

Nevada Insurance Enrollment
09.2012 - 01.2015

Sales and Marketing Manager

Aqua Air Solutions
02.2011 - 08.2012

Team Manager, Personal Assistant to Owners

Ultimate Fitness
04.2006 - 08.2012

Team Manager, Personal Assistant

Dreamteamers
02.2004 - 03.2006

Co-Owner, Operator

Pool Paramedics
05.2003 - 02.2015

Owner

Aunt Hattie's Bread Route
07.1995 - 05.2003

Account Manager

Courtesy Chevrolet
06.1990 - 06.1995

Diploma -

McDowell High School

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