Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brenda Alcantar

Brenda Alcantar

Riverside,CA

Summary

I am a 28 year old Latina and mother of three. Enjoys spending time with family,hiking or reading a good book. I am a Motivated and dependable Supervisor with strong leadership, communication, and team-management skills. Experienced in coordinating daily operations, supporting team members, resolving workplace issues, and maintaining high standards of productivity and customer service. A proactive problem-solver who leads by example, builds positive team relationships, and consistently works toward achieving organizational goals.

Overview

7
7
years of professional experience

Work History

Front Line Supervisor

UPS
Ontario, California
09.2024 - Current
  • Supervised daily operations, ensuring efficient workflow at UPS.
  • Coordinated package sorting and distribution, improving delivery schedules.
  • Monitored employee performance, delivering constructive feedback to support development.
  • Trained new team members on safety protocols and operational procedures.
  • Facilitated communication between staff and management to address concerns promptly.
  • Facilitated conflict resolution among team members, promoting collaboration.
  • Demonstrated exceptional customer service techniques to enhance team performance.

Caregiver

Select Staffing
Santa Margarita, California
08.2019 - 09.2024
  • Supported clients in daily living activities and personal care routines to enhance their quality of life.
  • Implemented activity plans to promote physical and mental engagement for clients.
  • Arranged transportation for clients to medical appointments and social events, ensuring timely access to necessary services.
  • Trained new staff on caregiving techniques and company protocols.

Education

High School Diploma -

Polaris High School
Anaheim, CA
07-2018

Skills

  • Team leadership
  • Supervisory skills
  • Patient monitoring
  • Supervisory skills
  • Constructive feedback
  • Team coordination
  • Workflow optimization
  • Problem solving
  • Customer service focus
  • Fluent in Spanish and English
  • Operations supervision
  • Employee training
  • Safety protocol compliance
  • Work area inspection
  • Time management abilities

Accomplishments

  • Frontline supervisor class champion

Timeline

Front Line Supervisor

UPS
09.2024 - Current

Caregiver

Select Staffing
08.2019 - 09.2024

High School Diploma -

Polaris High School
Brenda Alcantar