Brenda Armenta
Mount Vernon,NY
Summary
Driven Assistant Manager at Village Bagels and skilled Owner's Assistant at ArmentAVision Optical, I excel in streamlining operations and enhancing customer experiences. With expertise in money handling, strategic thinking, and team leadership, I've successfully optimized inventory, improved sales support, and fostered professional growth among staff, significantly contributing to operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Village Bagels
10.2023 - 05.2024
- Assist the manager in all daily tasks
- Take orders, carry them out and verify their correct delivery.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Streamlined inventory management for optimized stock levels and reduced waste.
- Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
- Handled business administration functions such as cash register counting, and supply ordering.
Owner's Assistant
ArmentAVision Optical
01.2018 - 09.2023
- Assisted in the preparation of annual budgets related to human resources operations, achieving cost savings where possible.
- Created and updated regular inventory reports and records.
- Maintained payroll information by calculating, collecting, and entering data.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Education
Bachelor - Business Administration
UMAD
Puebla Mexico05.2019
Skills
- Money Handling and accounting skills
- Customer Relations
- Product and service knowledge
- Strategic thinking
- Sales team support
Timeline
Assistant Manager
Village Bagels
10.2023 - 05.2024
Owner's Assistant
ArmentAVision Optical
01.2018 - 09.2023
Bachelor - Business Administration
UMAD