Brenda Baldwin
Dallas,TX
Summary
Dynamic Security Supervisor with proven expertise at Meyerson Symphony Center, excelling in team leadership and emergency response. Skilled in staff management and security personnel training, I enhanced safety protocols and streamlined incident reporting, ensuring a secure environment for all. Committed to fostering a culture of vigilance and professionalism among security teams.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Supervisor
Meyerson Symphony Center
08.2001 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Oversaw payroll processing, guaranteeing accuracy and compliance with federal and state regulations.
Security Officer
Samsung
03.2011 - 01.2015
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer Supervisor
Frank Crowley Courts
05.2000 - 08.2001
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Assisted with typing, data entry, and answering incoming calls as required.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained accuracy of records by verifying accuracy of data in records.
Education
Diploma
Wilmer-Hutchins High School
Dallas, TX06-1977
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Safety and security procedures
- Security management
- Daily incident reporting
- Staffing and scheduling
- Emergency response
- Personnel supervision
- Emergency management
- Report analysis
- Surveillance
- Access control
Accomplishments
- Provided comprehensive executive protection services for one of the wealthiest families in the United States.
- Recruited and trained 32 new staff members in effective security measures and guard techniques.
- Saved the company more than $32,567 in security consulting fees.
- Resolved product issue through consumer testing.
- Achieved Security Licensed through effectively completing security course.
Certification
- Level II Security
- Microsoft Word
- Typing 30 WPM
- Certified Meyerson Symphony Center Supervisor
- Customer Service
- Security Training
- Phone Handling
- Supervisory
- Payroll
Languages
English
Full Professional
Timeline
Security Officer
Samsung
03.2011 - 01.2015
Security Supervisor
Meyerson Symphony Center
08.2001 - Current
Security Officer Supervisor
Frank Crowley Courts
05.2000 - 08.2001
Diploma
Wilmer-Hutchins High School
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