
Detail-oriented and compassionate Bilingual Medical Assistant self-motivated with 10 years of experienced in healthcare. Proficient in EHR/EMR systems Epic and virtual communication platforms. Seeking to leverage strong organizational and patient support skills to contribute to a remote healthcare/customer services team.
Electronic Health Records (EHR) Systems- Epic
Medical Terminology
Patient Scheduling
Medical Billing
Prior Authorization
Insurances Verification
Telehealth Platforms (eg, Zoom for Healthcare)
Customer services
Communication (written and verbal)
Time Management
Adaptability
Attention to Detail
Problem-Solving
Empathy
Patient-Centered Focus
Technical Proficiency