Overview
Work History
Education
Skills
Timeline
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Brenda Bocanegra

South El Monte,CA

Overview

7
7
years of professional experience

Work History

Medical Assistant

MORELIA MEDICAL CLINIC
El Monte, CA
07.2024 - 04.2025
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.

Assistant Manager

CosmoProf
Arcadia, CA
02.2020 - 07.2024
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.

Cashier

Target
Pico Rivera, CA
09.2019 - 02.2020
  • Operated cash register to process sales transactions.
  • Processed returns and exchanges according to company policy.
  • Handled customer complaints professionally and efficiently.

Cashier

Wendys Restaurant
El Monte , CA
07.2018 - 08.2019
  • Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Operated cash register to process cash, check, and credit card transactions.

Education

High School Diploma -

Arroyo High School
El Monte, CA
06-2019

Some College (No Degree) - MEDICAL ASSISTANT

North West College
West Covina, CA

Skills

  • Customer service
  • Bilingual communication
  • Conflict resolution
  • Product knowledge
  • Time management
  • Team collaboration
  • Sales promotion

Timeline

Medical Assistant

MORELIA MEDICAL CLINIC
07.2024 - 04.2025

Assistant Manager

CosmoProf
02.2020 - 07.2024

Cashier

Target
09.2019 - 02.2020

Cashier

Wendys Restaurant
07.2018 - 08.2019

High School Diploma -

Arroyo High School

Some College (No Degree) - MEDICAL ASSISTANT

North West College

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