Summary
Overview
Work History
Education
Skills
References
Timeline
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Brenda Bombela

Yucaipa,CA

Summary

Experienced in telecommunications industry with T-Mobile and the banking industry with US Bank. Diverse background in customer service, sales, and financial operations. Proven track record of delivering exceptional results and exceeding targets. Adept at building strong client relationships and providing personalized solutions. Expertise in technology products and services and understanding of financial operations. Skilled at navigating complex systems and delivering seamless experiences. Committed to continuous learning and staying updated on industry trends. Driven to contribute skills and knowledge to a dynamic organization focused on customer satisfaction and growth.

Overview

5
5
years of professional experience

Work History

Mobile Expert

Tmobile
  • Exploring individual needs of each customer while providing a hands-on demonstration of the latest and greatest technology
  • Becoming skilled in new technology that is continuously developing
  • Opening customer accounts and setting up new technological devices
  • Providing excellent customer service.

Client Relationship Consultant II

US Bank
01.2021 - Current
  • Building relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset
  • Assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs
  • Opening new consumer and business accounts, completing service requests and submitting credit applications.

Teller

Citi Bank
01.2020 - 01.2021
  • Responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, recommending credit card products based off clients needs
  • Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.

Education

2 yr Certificate completion -

Southern California School Of Interpretation

Riverside City College
01.2015

Skills

  • Bilingual- Spanish, advanced
  • Great multitasking ability
  • Excellent computer skills
  • Excellent time management
  • Great technological skills

References

  • Nicholas Rael, Edison NEM Analyst, nicholas.rael15@gmail.com, 951.492.9911
  • Samantha Lino, Bank of America Relationship Manager, lino.Samantha@yahoo.com, 951.376.8281
  • Tricia Cervantes, Registered Behavioral Therapist, cervantes.tricia52@gmail.com, 951.220.2441

Timeline

Client Relationship Consultant II

US Bank
01.2021 - Current

Teller

Citi Bank
01.2020 - 01.2021

Mobile Expert

Tmobile

2 yr Certificate completion -

Southern California School Of Interpretation

Riverside City College

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Brenda Bombela