Brenda Brantley
HIM Specialist
Durham,NC
Summary
Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
HIM Specialist
Duke Eye Center
Durham, NC
11.2018 - Current
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Kept detailed records of project progress, discrepancies and other funding issues.
Shoe Show Manager
Shoe Show
Roxboro, NC
06.2017 - 10.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Maintained financial accuracy when handling over $2000.00 in revenue each day.
HIM Specialist
Duke Eye Center
Durham, NC
05.2008 - 05.2012
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Kept detailed records of project progress, discrepancies and other funding issues.
Education
High School Diploma -
Bartlett Yancey High School
Yanceyville, NCSkills
Handling Large Amounts Of Cash
undefinedTimeline
HIM Specialist
Duke Eye Center
11.2018 - Current
Shoe Show Manager
Shoe Show
06.2017 - 10.2020
HIM Specialist
Duke Eye Center
05.2008 - 05.2012
High School Diploma -
Bartlett Yancey High School
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