Brenda Brewer
Newark,OH
Summary
Dedicated,empathetic and detailed oriented Medical Assistant with over 3 years of experience in both administrative and clinical task. Also offering experience in direct patient care and medical office management experience. Proficient in managing patient intake, scheduling, appointments, and maintain electronic health records. Skilled on conducting vital signs, and Blood draws. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Brightview
Newark, Ohio
03.2021 - 07.2024
- Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations.
- Maintain appropriate inventory of laboratory supplies and a sanitary organized work environment.
- Provide input on overall treatment philosophy, treatment services, and patient care.
- Prepare specimens for shipping
- Timely review posting and dissemination of laboratory results.
- Complete patient vital signs, TB testing and blood draws.
- Consult team members on lab testing results and patient issues.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Front Desk Associate
Comfort Dental
Newark, Ohio
06.2020 - 03.2021
- Maintained daily records of all transactions, including payments and cancellations.
- Sorted incoming mail and distributed it accordingly throughout the facility.
- Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
- Answered phones, booked appointments, and responded to inquiries from patients.
- Checking in patients
- sending claims
- Data entry
- Insurance verification
- Pre-authorizations
- Utilized problem-solving skills to resolve customer complaints in an efficient manner.
- Greeted guests upon arrival and provided excellent customer service.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Conducted routine maintenance of equipment used in dentistry operations.
- Maintained a neat, clean and organized environment throughout the office.
- Educated patients on proper oral hygiene techniques and habits.
- Sterilized instruments according to established guidelines and protocols.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Education
High School Diploma -
Plainfield High School
Plainfield, NJ06-2008
Some College (No Degree) - RN
Fortis College
Westerville, OHSkills
- Inventory Management
- Medical Billing
- Phlebotomy
- Patient Scheduling
- Payment Collection
- Procedure Assistance
- EPIC
- Carelogic
- Professional Bedside Manner
- Equipment Sterilization
- Vital signs monitoring
- Customer Service
- Appointment Setting
- Venipuncture and phlebotomy
- Medical Records Management
- Insurance Verification
- First Aid
- CPR (BLS)
- Medical Terminology
- Patient Flow Management
- Patient-focused care
- HIPAA Compliance
- Data Entry
- STD counseling
- Vital Sign Monitoring
Custom
References available upon request.
Timeline
Medical Assistant
Brightview
03.2021 - 07.2024
Front Desk Associate
Comfort Dental
06.2020 - 03.2021
High School Diploma -
Plainfield High School
Some College (No Degree) - RN
Fortis College
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