Brenda Brock
Clio,MI
Summary
Reliable employee offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Client-focused Social Services Director with background in managing social work programs and highly educated in laws relating to welfare and crisis intervention. Determined employee years of experience leading highly effective and talented teams. Maintains composure, diplomacy and efficiency in all situations. Knowledgeable and proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Operates in high-pressure environments while recommending best resources. Determined employee committed to performing job duties with care and pride. High performing individual with excellent work ethic and dedication.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Artistic Designs By Rosalita Star
Phoenix, AZ
01.1994 - 01.2015
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
Foster Care Provider
Arizona Department Of Economic Security
Phoenix, AZ
08.2007 - 08.2008
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Assisted children through recovery from difficult home or school situations.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Completed home welfare checks to align with state and program guidelines.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Increased youth participation in pro-social activities through collaboration with therapist assistants and community resources.
Aircraft Fueler
City Of Phoenix
Phoenix, AZ
04.1986 - 05.1993
- Fueled airline equipment according to exact work orders.
- Maintained clear and clean ramp, building and customer areas.
- Operated tugs, shuttles, and other ground service equipment.
- Delivered ground support and service for different air carriers coming through airport.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
General Labor Crew Leader\Heavy Eq. Opertor
Westbend Construction
Grand Blanc, MI
01.1984 - 01.1985
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Underground Coal Miner
Eastover Mining Company
High Splint, KY
04.1977 - 07.1983
Education
Bachelor of Arts - Human Development And Family Studies
Arizona State University
Tempe, AZ05.1994
Associate of Arts - Women's Studies
Arizona State University
Tempe, AZ05.1994
Skills
- Teamwork and Collaboration
- Written Communication
- Decision-Making
- Analytical and Critical Thinking
- Active Listening
- Excellent Communication
- First Aid/CPR
- Multitasking Abilities
- Problem-Solving
- Self-Motivated
- Organization and Time Management
- Cultural Awareness
Accomplishments
- Achieved Foster Care License resulting in adoption.
- Used Microsoft Excel to develop inventory tracking spreadsheets for business and nonprofit.
- Achieved sponsoring a High School Football Team by creating a successful nonprofit.
- Supervised team of employees in Decorative Finishing Business.
- Supervised team of employees as a General Labor Crew Leader for construction company.
Certification
- Licensed Foster Care - 2008
- Licensed Fingerprint Clearance Card and Background Check for Adoption - 2008
- Certified First Aid/CPR for Infants and Children 2008
- Licensed CDL for Hazardous Materials - 1987 - 1993 City of Phoenix
- Certified Heavy Equipment Operator - City of Phoenix -1987 -1993, Eastover Mining Company - 1977 -1983
- Certified Aircraft Fueler, City of Phoenix - 1987 -1993
- Licensed for Profit Corporation, Owner - 1995
- Licensed Nonprofit - 2014 - 2022
Additional Information
Highly motivated, organized, adaptable, computer literate, proficient in MS Word, Office, familiar with Excel, good time management, resourceful, independent, good communication skills, professional, critical/analytical thinking, problem solving skillls
Timeline
Foster Care Provider
Arizona Department Of Economic Security
08.2007 - 08.2008
Business Owner/Operator
Artistic Designs By Rosalita Star
01.1994 - 01.2015
Aircraft Fueler
City Of Phoenix
04.1986 - 05.1993
General Labor Crew Leader\Heavy Eq. Opertor
Westbend Construction
01.1984 - 01.1985
Underground Coal Miner
Eastover Mining Company
04.1977 - 07.1983
Bachelor of Arts - Human Development And Family Studies
Arizona State University
Associate of Arts - Women's Studies
Arizona State University
- Licensed Foster Care - 2008
- Licensed Fingerprint Clearance Card and Background Check for Adoption - 2008
- Certified First Aid/CPR for Infants and Children 2008
- Licensed CDL for Hazardous Materials - 1987 - 1993 City of Phoenix
- Certified Heavy Equipment Operator - City of Phoenix -1987 -1993, Eastover Mining Company - 1977 -1983
- Certified Aircraft Fueler, City of Phoenix - 1987 -1993
- Licensed for Profit Corporation, Owner - 1995
- Licensed Nonprofit - 2014 - 2022
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