Brenda Buenavista
Carson,CA
Summary
Results-driven Assistant Store Manager with expertise in driving sales and enhancing customer engagement. Skilled in employee training and performance coaching, fostering a high-performing team culture. Coordinated brand events that elevated client experiences and contributed to sales growth. Seeking to leverage organizational and time management skills in entry-level opportunities to support company objectives.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Sephora
Los Angeles, USA
10.2013 - Current
- Collaborated with store manager to streamline daily operations, enhancing client experience while driving sales and profitability in a high-volume, fast-paced environment.
- Coached and inspired team to exceed performance goals, fostering a culture of growth, development, and accountability.
- Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies our values.
- Build monthly schedule for up to 100 employees, while following LA fair work week guidelines.
- Oversaw timesheet management and confirmed correct coding to avoid any payroll-related penalties.
- Drive onboarding initiatives by evaluating policies and guidelines
- Over see HR and business strategy.
- Planned and coordinated brand activation events, ensuring successful execution and alignment with marketing objectives.
- Set up stage walk throughs with brands to help set vision on events with high volume goals.
- outline expectations with brands for activation day alongside Caruso Mall Management at Grove.
- Day of support by insuring team helps drive brand by insuring high basket penetration.
- Set agenda for weekly exempt meetings, schedule quarterly touch bases with team individually with store manager.
- Coordinated and scheduled all meetings with brand education managers to align on training initiatives.
- Created a welcoming client experience for external and internal clients in the beauty industry.
- Lead my team with passion and heart.
- Skills: Customer service, Communication skills, Time management, Leadership, Microsoft word, Microsoft excel, Documentation review, Bilingual
Education
High School -
Leuzinger High School
Lawndale, CA06-2006
Skills
- Customer relationship management
- Customer engagement
- Customer service
- Employee training
- Employee onboarding
- Staff training
- Recruitment training
- Performance coaching
- Team building
- Time management
- Microsoft excel
- Microsoft word
- Communication skills
- Employee engagement
Timeline
Assistant Store Manager
Sephora
10.2013 - Current
High School -
Leuzinger High School