Brenda Burtch
Ashley,MI
Summary
Experienced with therapeutic support and patient care in mental health settings. Utilizes crisis intervention techniques to effectively manage patient needs. Knowledge of therapeutic communication ensures supportive and empathetic approach to mental health care.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Mental Health Technician
Regency ALC
08.2017 - 10.2025
- Assisted in monitoring patients' mental and emotional well-being during daily activities.
- Supported implementation of treatment plans under supervision of licensed professionals.
- Documented patient behaviors and interactions accurately for care team review.
- Engaged patients in therapeutic activities to promote social interaction and skill development.
- Participated in training sessions to improve knowledge of mental health practices and procedures.
- Provided compassionate support to patients, fostering a trusting and safe atmosphere.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with medication administration and counting and pouring medications.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Supported patient confidentiality in accordance with HIPAA regulations.
Education
High School Diploma -
Chesaning Union High School
Chesaning, MI06-1990
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Patient safety management
- Empathy development
- Progress monitoring
- Anxiety management
- Trauma-informed care
- Active listening
- Critical thinking
Certification
- Certified Mental Health Technician, Wallace Street ALC\ Regency ALC - 2007-2025
- CPR and First Aid certification, American Red Cross - 2007-2025
Timeline
Mental Health Technician
Regency ALC
08.2017 - 10.2025
High School Diploma -
Chesaning Union High School