Brenda Castro-Luis
Summerville,SC
Summary
Motivated psychology student with experience in victim services, behavioral therapy, retail, and hospitality. Gained hands-on experience supporting victims of crime at the National Crime Victims Research and Treatment Center and working directly with children as a Registered Behavior Technician. Skilled in trauma-informed care, communication, and building rapport with diverse populations. Seeking to pursue a career in forensic interviewing, with a focus on working with children in sensitive and investigative settings.
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician
New Horizons Therapy
Charleston, SC
08.2025 - Current
- Implemented individualized treatment plans to support clients with autism spectrum disorders.
- Conducted data collection and analysis to monitor client progress and effectiveness of interventions.
- Collaborated with multidisciplinary team to develop strategies for enhancing client engagement and learning outcomes.
Sales Associate
Tapestry
North Charleston, SC
08.2024 - 08.2025
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Processed sales transactions accurately, ensuring efficient checkout experiences for customers.
- Collaborated with team members to meet sales goals and maintain store organization.
- Connected with customers to make sure we meet their expectation and help find what they are looking for.
Intern
Medical University Of South Carolina
Charleston, SC
05.2025 - 07.2025
- Assisted with administrative and clinical support tasks in a trauma-informed care setting serving victims of crime
- Observed multidisciplinary collaboration between clinicians, researchers, and victim advocates
- Connected victims with appropriate community resources, including housing, food assistance, and utility support
- Maintained strict confidentiality while handling sensitive client information
Front Desk Receptionist
Choice Hotels
North Charleston, SC
11.2020 - 11.2024
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Assisted with billing and payment processing, ensuring accuracy in transactions.
- Learned to keep my composure together when facing a difficult encounter and help guest feel safe.
Education
Bachelor of Science - Psychology
College of Charleston
Charleston, SC05-2026
Skills
- Customer service
- Teamwork and collaboration
- Listening skills
- Problem-solving skills
- Relationship building
- Multi-tasking strength
- Applied behavior analysis
- Social skills development
- Reinforcement procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Behavior Technician
New Horizons Therapy
08.2025 - Current
Intern
Medical University Of South Carolina
05.2025 - 07.2025
Sales Associate
Tapestry
08.2024 - 08.2025
Front Desk Receptionist
Choice Hotels
11.2020 - 11.2024
Bachelor of Science - Psychology
College of Charleston