Brenda Cazares
Redlands,CA
Summary
Highly motivated and multi-talented employee with exceptional interpersonal skills. Strong work ethic and ability to quickly master new abilities. Successful in meeting tight deadlines and taking on diverse project tasks. Hands-on problem solver with excellent communication, planning, and decision-making skills.
Overview
12
12
years of professional experience
Work History
Project Coordinator
Najera Environmental
Corona , CA
01.2024 - Current
- Scheduled asbestos/lead/demo assessments for potential customers.
- Accumulated multiple 5-Star Reviews from satisfied customers on Yelp
- Organized and maintained project documents and records.
- Participated in weekly status meetings with the Project Manager to discuss ongoing tasks and issues requiring resolution.
- Worked closely with clients to understand their needs and develop scope of work documents.
- Planned various activities such as seminars, workshops or conferences.
- Organized and executed various company events to boost staff morale.
Property Manager / Service Coordinator /
Hudson Property Management
Redlands, California
06.2022 - 01.2024
- Managed rent collection processes
- Ensured timely payment processing of vendor invoices, homeowner dues, and management fees.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Followed up with delinquent tenants to collect rent payments on time.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Prepared detailed monthly reports on financial performance metrics including revenue growth and expenses.
Prior Authorization Specialist
Invitae
Remote Position , CA
03.2020 - 06.2022
- Maintained accurate documentation of patient information for prior authorizations
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Carefully review denial letters, in order to re submit and increase prior authorization approvals
- Request medical records from providers office to submit to insurance carriers
Intake Coordinator
Restore Motion DME Company
Foothill Ranch, California
09.2016 - 03.2020
- Organized and maintained comprehensive documentation of patient insurance details to aid speedy payment processing.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interacted with insurance providers to obtain necessary documents to complete registration.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
Call Center Team Lead
WeCare Pharmaceutical
San Bernardino, CA
03.2013 - 09.2016
- Obtain prescriptions
- Assisted customers with a professional demeanor, whether in-person or on the phone
- Accurately accomplished pharmacy documentation, encompassing daily and weekly reports.
- Performed varied administrative duties such as filing, copying and faxing
- Maximized productivity by effectively prioritizing tasks and streamlining workflow
- Handled advanced issues with a calm, knowledgeable, and professional approach.
- Led and directed team of 6 agents
Education
High School Diploma -
A. B. Miller High School
2012
Some College (No Degree) -
Crafton Hills College
Yucaipa, CASkills
- Customer Service
- Typing Speed more than 50 WPM
- Exceptional verbal and written skills
- MS Office Proficient
- Data Entry
- Knowledge of ICD 10 codes and CPT codes
- Team Leadership
- Event Planning and Execution
- Administrative Support
- Presenting Ideas and Plans
- Billing and Invoicing
- Accounts Payable and Receivable
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Project Coordinator
Najera Environmental
01.2024 - Current
Property Manager / Service Coordinator /
Hudson Property Management
06.2022 - 01.2024
Prior Authorization Specialist
Invitae
03.2020 - 06.2022
Intake Coordinator
Restore Motion DME Company
09.2016 - 03.2020
Call Center Team Lead
WeCare Pharmaceutical
03.2013 - 09.2016
High School Diploma -
A. B. Miller High School
Some College (No Degree) -
Crafton Hills College
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