Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Patient Specialist
Sunrise Community Health Clinic
07.2017 - 07.2021
Answered incoming calls, scheduled appointments and filed medical records.
Verified patient insurance eligibility and entered patient information into system.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Facilitated communication between patients and various departments and staff.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Caregiver
First Light Home Care
01.2016 - 12.2016
Enhanced living conditions for clients through meticulous housekeeping, maintenance, and organization tasks.
Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
Successfully managed time efficiently by prioritizing tasks according to the needs of each client throughout the day.
Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
Call Center Representative
TeleTech
06.2015 - 01.2016
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Delivered prompt service to prioritize customer needs.
Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
A.A.S. - Business Management and Marketing
Aims Community College
Greeley, Colorado
12.2024
Skills
Time Management
Calm and Effective Under Pressure
Problem-solving abilities
Registration and Scheduling
Adaptability and Flexibility
Fluent in spanish
Languages
Spanish
Native or Bilingual
Timeline
Patient Specialist
Sunrise Community Health Clinic
07.2017 - 07.2021
Caregiver
First Light Home Care
01.2016 - 12.2016
Call Center Representative
TeleTech
06.2015 - 01.2016
A.A.S. - Business Management and Marketing
Aims Community College
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