Brenda Cronin
Walton,IN
Summary
Professional server with a proven track record in building relationships and enhancing customer satisfaction. Skilled in time management and task prioritization, ensuring smooth service during peak hours while effectively communicating with team members and customers.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Cook Mcdoogal's
Kokomo, Indiana
02.2022 - Current
- Developed good working relationships with fellow employees through effective communication.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collaborated with team members to ensure smooth service and enhance customer experience.
- Communicated effectively with customers to ensure accurate order processing and satisfaction.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints professionally, enhancing guest satisfaction and loyalty.
Server
Hacienda
Kokomo, Indiana
03.2021 - 07.2022
- Took orders from customers accurately and in a timely manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Assisted in training new servers to promote teamwork and enhance service quality.
- Prioritized tasks efficiently to manage high volume of customers during peak hours.
- Maintained cleanliness and organization of dining area and tables.
Education
GED -
Muncie Area Career Center
Muncie, IN01-2006
Skills
- Customer service
- Cocktail preparation
- Time management
- Communication skills
- Team collaboration
- Task prioritization
- Relationship building
- Patience and tolerance
Timeline
Bartender/Server
Cook Mcdoogal's
02.2022 - Current
Server
Hacienda
03.2021 - 07.2022
GED -
Muncie Area Career Center