Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Cruz

Katy

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property. Dedicated to interacting with property office and maintenance staff. Focused on achieving occupancy goals.

Overview

5
5
years of professional experience

Work History

Property Manager

Gia Capital
10.2021 - Current
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Maintained sufficient number of units market-ready for lease.
  • Respond quickly and efficiently to residents complaints
  • Analyze bids from contractors for provision of property services.
  • Oversaw maintenance, administration, and improvement of 212 residential units.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Sent invoices and payroll to accounting on a timely manner.

Assistant Manager

Ashford Communities
06.2021 - 10.2021
  • Reduced delinquency by preforming timely walk-throughs of units.
  • Ensure that all the rent charges are collected and posted.
  • Communicated with residents to resolve rental, management and maintenance issues.
  • Review lease expiration on a 90-day cycle and followed up with current residents.
  • Kept accurate records of all resident and tenant correspondence.

Leasing Consultant/Assistant Manager

Karya Management
11.2018 - 06.2021
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to requests and scheduled appointments for property showings.
  • Escalated major issues to property manager for immediate remediation.
  • Prepare, file and followed up with evictions.
  • Planned special events for residents.

Education

High School Diploma -

Stratford High School
Houston, TX
05.2012

CNA

Texas Health School
Houston, TX
05.2012

Skills

  • Data Entry
  • Paperwork Processing
  • Active Listening
  • Customer service
  • Excel,Word,Microsoft
  • Appfolio

Languages

Spanish
Full Professional

Timeline

Property Manager

Gia Capital
10.2021 - Current

Assistant Manager

Ashford Communities
06.2021 - 10.2021

Leasing Consultant/Assistant Manager

Karya Management
11.2018 - 06.2021

High School Diploma -

Stratford High School

CNA

Texas Health School

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Brenda Cruz