Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
Brenda Diaz

Brenda Diaz

Tampa,Florida

Summary

Professional skilled in food service management and compliance. Known for implementing effective training strategies and enhancing dining experiences through customer feedback analysis and operational improvements. Understanding my clients requirements in regards the special needs. Food Service Director with proven expertise in staff training, inventory management, and food safety compliance. Committed to enhancing service quality and operational efficiency.

Overview

48
48
years of professional experience
1
1
Certification

Work History

Food Service Director

Elior-na
Tampa, FL
07.2022 - Current
  • Oversaw daily operations of food service programs, ensuring compliance with health and safety regulations.
  • Developed and implemented staff training programs to enhance service quality and operational efficiency.
  • Managed inventory control processes, optimizing supply chain management for cost-effective purchasing.
  • Collaborated with culinary teams to design menus that meet nutritional standards and customer preferences.
  • Analyzed customer feedback to refine service offerings and improve overall dining experience.
  • Established performance metrics for staff, fostering accountability and continuous improvement in service delivery.
  • Conducted regular audits of food preparation areas to ensure adherence to sanitation guidelines.

Accounting Assistant, Payroll, Paraprofessional

Pepin Academies
Tampa, FL
11.2004 - 07.2022
  • Processed invoices and expense reports, ensuring compliance with accounting policies.
  • Managed accounts payable and receivable, maintaining accurate financial records.
  • Assisted in month-end closing procedures, contributing to timely financial reporting.
  • Implemented improvements in data entry processes, enhancing accuracy and efficiency.
  • Coordinated communication between departments to resolve discrepancies effectively.
  • Developed spreadsheets for tracking budgetary expenditures, streamlining financial monitoring.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
  • Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
  • Processed weekly payroll for over 100 employees, ensuring timely and accurate compensation.
  • Contributed to cash flow management, monitoring incoming and outgoing transactions.
  • Ensured compliance with regulatory standards by keeping up-to-date with changes in financial law and guidelines.
  • Enhanced vendor relations by promptly resolving invoice discrepancies.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Developed and implemented engaging lesson plans to enhance student understanding and retention.
  • Collaborated with colleagues to create interdisciplinary projects that foster critical thinking skills.
  • Analyzed student performance data to identify trends and inform instructional adjustments for improved outcomes.
  • Engaged with parents and community members to strengthen partnerships supporting student achievement and well-being.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.

Inventory Control and Purchasing and Shipping

Allpoints Equipment
Tampa, FL
09.2001 - 02.2003
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
  • Delivered services to customer locations within specific timeframes.

Inventory Control Specialist

Refurbished Office Furniture
Tampa, FL
10.2000 - 08.2001
  • Managed inventory levels to optimize stock availability and reduce excess.
  • Implemented efficient tracking systems to enhance accuracy in inventory management.
  • Coordinated with suppliers to ensure timely delivery of refurbished office furniture.
  • Developed and maintained reports on inventory discrepancies and adjustments.
  • Analyzed inventory data to identify trends and recommend strategic purchasing decisions.
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Audited and corrected discrepancies in inventory numbers.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Built strong vendor relationships for timely goods and materials deliveries.
  • Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problemsolving.

Shipping Coordinator

Ocean Apparel
Tampa, FL
03.1992 - 10.2000
  • Coordinated shipping schedules to optimize delivery timelines and enhance customer satisfaction.
  • Managed inventory levels using advanced tracking systems to prevent stock discrepancies.
  • Streamlined packaging processes, improving efficiency in order fulfillment procedures.
  • Developed training materials for new staff, enhancing onboarding experience and productivity.

Inventory Supervisor

Tropical Garment
Tampa, FL
10.1980 - 03.1992
  • Oversaw inventory management processes, ensuring accurate stock levels and timely replenishments.
  • Implemented inventory tracking systems, enhancing visibility and reducing discrepancies.
  • Led team training sessions on best practices for inventory control and safety protocols.
  • Developed strategies to optimize warehouse space utilization and improve workflow efficiency.

Manufacture Lead

Crown Windows
Tampa, FL
02.1979 - 10.1980
  • Operated manufacturing machinery to ensure efficient production of window frames.
  • Monitored quality control processes to maintain high standards in product output.
  • Collaborated with team members to streamline assembly line operations and reduce downtime.
  • Trained new staff on safety protocols and operational procedures to enhance workplace compliance.

Cook Cashier

McDonalds
Tampa, FL
01.1978 - 12.1978
  • Prepared and cooked food items according to standardized recipes and procedures.
  • Ensured compliance with health and safety regulations during food preparation and handling.
  • Trained new staff on kitchen operations, food safety, and equipment usage.
  • Monitored inventory levels, restocked supplies, and minimized waste in kitchen operations.

Education

Associate of Science - Paralegal

Hillsborough Community College
Tampa, FL
04-1995

Skills

  • Ordering and purchasing
  • Staff training and development
  • Sanitation standards
  • Staff leadership
  • Food presentation
  • Food safety compliance
  • Strategic planning
  • Meal planning
  • Inventory management

Accomplishments

  • Supervised team of four staff members.
  • Achieved positive account with training in Core and budgeting information and attention to details.
  • Collaborated with Nutritional department to build menus that meet customer expectation.
  • Increased student participation because they have choices of freshly prepared food.

Certification

  • Food Safety Certified Training - 4 years
  • Allergen Training Certified

Interests

I love art and being creative This comes in handy when prepare for Global Bites! and So Good! tasting events and other special events

Timeline

Food Service Director

Elior-na
07.2022 - Current

Accounting Assistant, Payroll, Paraprofessional

Pepin Academies
11.2004 - 07.2022

Inventory Control and Purchasing and Shipping

Allpoints Equipment
09.2001 - 02.2003

Inventory Control Specialist

Refurbished Office Furniture
10.2000 - 08.2001

Shipping Coordinator

Ocean Apparel
03.1992 - 10.2000

Inventory Supervisor

Tropical Garment
10.1980 - 03.1992

Manufacture Lead

Crown Windows
02.1979 - 10.1980

Cook Cashier

McDonalds
01.1978 - 12.1978

Associate of Science - Paralegal

Hillsborough Community College