Brenda Dillow

Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

• Coached team members in techniques necessary to complete job tasks.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• Locate parts from different dealers and put in computer and make invoices
• Assist the Receptionist area
• Answer phones and transfer them where they need to go
• Daily communication via phone and email or in person
• Handle cash, debit, check or money order payments over the counter
• Effectively communicate with peers and management team on a daily basis

• Process and post tax payments
• Handle cash, debit, check or money order payments
• Supervisor over the mail room
• Answered phones
• Sent batches of payments to the bank electronically
• Daily communication via email, phone or over the counter with county community answering questions regarding their taxes
• Effectively communicate with peers and management team on a daily basis
• Communicate via email or written communications relating to any issues with payments sent to our office
• Typing speed 60wpm