Brenda DiMarzo
Apollo Beach,FL
Summary
Dynamic owner of Sunpoint Automotive and Towing with a proven track record in customer relations and small business operations. Successfully enhanced customer satisfaction through effective crisis management and relationship building, leading to increased repeat business. optimizing processes for exceptional service delivery.
Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Owner
Sunpoint Automotive and Towing
01.2010 - 03.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Education
General Studies
Eastbay High School
Riverview, FL01-1989
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business administration
- Human resource management
- Labor relations
- Crisis management
- Sales oversight
Timeline
Owner
Sunpoint Automotive and Towing
01.2010 - 03.2022
General Studies
Eastbay High School
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