Summary
Overview
Work History
Education
Skills
Received Firefighter of the year award.
Timeline
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Brenda Doedema

North Port,FL

Summary

Dynamic and motivated professional committed to

Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.

Overview

31
31
years of professional experience

Work History

Office Administrator

Dan’s Mobile Auto Repair
12.2022 - Current
  • Customer support: Greet customers, provide updates on their vehicle's status, and ensured positive customer experience from check-in to vehicle pick-up.
  • Answering phones: Act as primary point of contact for the business, answering phone calls, responding to emails, and addressing customer inquiries.
  • Scheduling: Handle and maintain the schedule for appointments, service, and repairs.
  • Office organization: Maintain an organized and tidy office space, including managing filing systems, both electronic and physical.

Office Administrator

Union Transfer / Casella Waste
03.2019 - 12.2022
  • Invoicing: Handle all aspects of invoicing for services rendered, including billing customers for landfill and trucking charges.
  • Cash management: Oversee cash flow, including managing daily cash transactions, handling accounts payable and receivable, and performing bank reconciliations.
  • Reporting: Prepare and analyze financial and operational reports, such as cash flow projections, budget performance, and billing summaries.
  • Scale operations: Operate the facility's truck scales to accurately weigh trucks as they enter and exit the property.
  • Record keeping: Log all weight data and load information into a computer system, generate scale tickets, and maintain accurate records for billing and reporting.

Cashier

Saperston Asset Management
07.2016 - 03.2019
  • Managed approximately 40 daily incoming calls, emails, and faxes from clients.
  • Handle all wire transfers: The processing of both incoming and outgoing wire transfers is a core function for ensuring funds are moved securely and efficiently between clients and other institutions.
  • Journal money from account to account: This involves recording transactions and making transfers between various financial accounts, such as moving funds from a brokerage account to a client's bank account.
  • Update portfolios for all accounts within the firm: This includes recording securities transactions, updating asset valuations, and ensuring that all client investment portfolios are accurately maintained.
  • Maintain accurate financial records: The detailed and precise recording of transactions is crucial for creating a clear audit trail and ensuring compliance with financial regulations.

Office Manager

Ben Weitsman of Brant
09.2014 - 07.2016
  • My core responsibilities encompass the comprehensive management of all office operations, including the meticulous handling of all financial transactions, the accurate preparation of invoices, the provision of exceptional customer service, the efficient handling of approximately 30 phone calls on a daily basis, the procurement and processing of various metals, the thorough execution of scale master duties, and the diligent filing of all required paperwork related to the New York State Department of Motor Vehicles, as well as all sales-related documentation, ensuring complete and accurate record-keeping..

(911) Public Safety Dispatcher

Helmuth Fire Control
Collins, NY
06.1994 - 09.2014
  • Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
  • Maintained detailed records of all dispatched events, providing documentation necessary for reporting purposes.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Enhanced emergency response efficiency by accurately and promptly dispatching appropriate resources to incidents.
  • Improved public safety by effectively managing multiple phone lines and radio frequencies simultaneously.

Owner/Operator

Island Glow Tanning
05.2008 - 10.2009
  • As owner of my own business, I oversaw hiring and dismissals of all employees, record keeping, ordering products and supplies, and ensuring all rules and policies were followed by all employees. Ensured compliance with all New York State tanning laws and regulations.

Store Manager

Movie Gallery
02.2002 - 05.2008
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.

Education

High School Diploma -

Springville Griffith Institute
Springville, New York
06.1986

High School Diploma - General Studies

Iroquois Central School
Elma, New York
06.1984

No Degree - Public Safety

National Academy of Emergency Medical Dispatch

Skills

  • Confident, adaptable sales management professional with experience in the retail industry
  • Effective communicator in high-pressure environments
  • Proficient in office management and cash handling
  • Quick learner
  • Proficient with Microsoft Office
  • Scheduling appointments
  • Reception duties
  • File organization
  • Leadership and supervision
  • Operations management
  • Payroll

Received Firefighter of the year award.

Firefighter of the year for a Volunteer Fire Company that I was a Firefighter/EMS, held numerous positions including EMS Captain, Secretary, and Treasurer. 

Timeline

Office Administrator

Dan’s Mobile Auto Repair
12.2022 - Current

Office Administrator

Union Transfer / Casella Waste
03.2019 - 12.2022

Cashier

Saperston Asset Management
07.2016 - 03.2019

Office Manager

Ben Weitsman of Brant
09.2014 - 07.2016

Owner/Operator

Island Glow Tanning
05.2008 - 10.2009

Store Manager

Movie Gallery
02.2002 - 05.2008

(911) Public Safety Dispatcher

Helmuth Fire Control
06.1994 - 09.2014

High School Diploma -

Springville Griffith Institute

High School Diploma - General Studies

Iroquois Central School

No Degree - Public Safety

National Academy of Emergency Medical Dispatch

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Brenda Doedema