Brenda Espinoza
Bakersfield,CA
Summary
Motivated professional, experienced in managing patient appointments, measuring and adjusting hearing aids, and providing excellent customer service. Recognized for building strong patient relationships, delivering clear education on hearing devices, and supporting clinical teams with accuracy and efficiency. Skilled in organization, problem-solving, and ensuring patients receive compassionate, high-quality care.
Overview
12
12
years of professional experience
Work History
Hearing Aid Specialist
Hear For Life Hearing Aid Centers
Bakersfield, CA
09.2022 - 09.2025
- Schedule, confirm, and manage patient appointments while ensuring smooth daily clinic operations
- Perform hearing aid fittings, adjustments, and measurements to optimize patient outcomes.
- Provide patient education on proper hearing aid use, care, and maintenance.
- Conduct follow-up assessments to monitor patient progress and address device concerns.
- Deliver compassionate, patient-centered care with a focus on improving quality of life through hearing solutions.
- Educated clients on hearing loss management and device maintenance techniques.
Substitute Special Education
KC Superintendent of School
Bakersfield, CA
08.2019 - 08.2022
- Interact with student and staff, provide a safe learning environment for student of all levels.
- Help teachers with education experience, teach students positive behavior and communication skills.
- Completed day-to-day duties accurately and efficiently.
Appointment Agent
Southern California Orthopedic Institute
Bakersfield, CA
08.2018 - 07.2019
- Work closely with physicians, management and staff
- Schedule patients for consultation
- Register patients' demographics, work with private and workers compensation insurances
Legal Assistant
Eaton & Associates Immigration Attorney
Bakersfield, CA
09.2016 - 07.2018
- Experience in Immigration law, Calendar court hearing with court procedure
- Intake of client and consults, general accounting and clerical skills
- Organized client files and maintained accurate records for case management.
- Communicated with clients to gather information and provide updates.
Support Manager
PetSmart
Bakersfield, CA
03.2014 - 08.2016
- Key accomplishments
- Supervised daily operations of support team and ensured customer satisfaction.
- Maintained up-to-date knowledge of pet care products and services for effective support.
- Provided ongoing training to maintain productivity and effectiveness of staff.
Education
Diploma -
Arvin High School
Bakersfield, CACertificates - office assistant, administrative assistant, accounting
Bakersfield Adult School
Bakersfield, CASkills
- Microsoft Windows
- Publisher
- Microsoft Outlook
- Phone etiquette
- Basic business skills
- Job readiness
- Record keeping
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Typing (55 WPM)
- Machine Calculation (217 NSPM)
References
References available upon request.
Timeline
Hearing Aid Specialist
Hear For Life Hearing Aid Centers
09.2022 - 09.2025
Substitute Special Education
KC Superintendent of School
08.2019 - 08.2022
Appointment Agent
Southern California Orthopedic Institute
08.2018 - 07.2019
Legal Assistant
Eaton & Associates Immigration Attorney
09.2016 - 07.2018
Support Manager
PetSmart
03.2014 - 08.2016
Diploma -
Arvin High School
Certificates - office assistant, administrative assistant, accounting
Bakersfield Adult School