Brenda F. Cage
Walgreens
Naperville,IL
Work History
Pharmacy Technician
- Assisted pharmacists in medication preparation and dispensing processes.
- Managed inventory levels, ensuring accurate stock of medications and supplies.
- Processed prescription orders with attention to detail for patient safety.
- Educated patients on proper medication usage and potential side effects.
- Operated pharmacy software systems for prescription management and record keeping.
- Trained new technicians on pharmacy procedures and operational standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Utilized pharmacy management software to process prescriptions efficiently.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Streamlined drug distribution processes, reducing wait times for patients.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Developed patient education materials on medication management, contributing to community health awareness.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
Pharmacy Technician
- Collaborated with healthcare team to optimize patient care services.
- Implemented safety protocols, enhancing workplace compliance and efficiency.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Assisted pharmacists in medication preparation and dispensing processes.
- Managed inventory levels, ensuring accurate stock of medications and supplies.
- Processed prescription orders with attention to detail for patient safety.
- Operated pharmacy software systems for prescription management and record keeping.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Utilized pharmacy management software to process prescriptions efficiently.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Streamlined drug distribution processes, reducing wait times for patients.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
Education
- Pharmacy Technician, Data Entry,
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Insurance billing
Medication dispensing
Patient confidentiality
Prescription filling
Insurance verification
Supply restocking
Pharmacy ethics
HIPAA
Drug inventory control
Labeling accuracy
Drug safety
Pharmaceutical calculations
Stocking shelves
Processing payments
Interpreting and processing medication orders
Pharmacy law compliance
Healthcare regulations
Medication labels
Verifying orders
Medication storage procedures
Order verification
Receiving incoming supplies
Manual and automated medication dispensing
FDA drug safety guidelines
Proper labeling
Pharmacy operations
Billing support
Quality assurance and control
Insurance reconciliation
Proper labeling procedures
Resolving customer issues
Labeling prescriptions
Attendance oversight
FDA compliance
Supporting pharmacy operations
FDA and HIPAA compliance
Ordering and stocking medications
Customer service
Data entry
Attention to detail
HIPAA compliance
Prescription filling and labeling
Prioritization and organization
Dispensing medications
Cash register operations
Team coordination
Insurance processing
Creative thinking
Analytical thinking
Relationship building
Patient profile setup
Resolving complaints
Medication storage and labeling
Payment processing
Prescription refill fulfillment
Equipment cleaning and maintenance
Certified pharmacy technician
Insurance claim processing software
Medication documentation
Personal Information
- Date of Birth: 1964-11-23
- ID Type: CEID
- ID Number: DMG-XD9R-7653-W836
AFTER VISIT SUMMARY
- AFTER VISIT SUMMARY
- Endeavor Health
- Brenda F. Cage DoB: 11/23/1964
- CEID: DMG-XD9R-7653-W836
- 8/19/2026 10:10 AM
- Endeavor Health Medical Group, Spalding Drive, Naperville - OB/GYN 630-961-9485
Instructions
- Instructions from Brittany Conrad
- Imaging ordered today
- MAM TOMO 2D+3D SCREENING BILAT (CPT=77067/77063)
- Schedule this appointment to take place on or around 8/19/2026.
- Your order will generate a "Scheduling Ticket" that will be available in MyChart to schedule on your own at a time most convenient to you.
- If you do not have a MyChart Account, or if you prefer to speak with someone to schedule your appointment, please call Endeavor Health Central Scheduling at 630-527-3200.
- Return in about 1 year
- (around 8/19/2027) for annual well woman exam or sooner in needed.
Today's Visit
- You saw Brittany Conrad on Wednesday August 19, 2026 for: Annual. The following issues were addressed: Well woman exam with routine gynecological exam and Encounter for screening mammogram for malignant neoplasm of breast.
- Blood Pressure 124/68
- BMI 23.87
- Weight 130 lb 8 oz
- Height 62"
- Pulse 106
What's Next
- SEP 9 2026 Exam - Established with Abigail Lerner Wednesday September 9 9:45 AM Endeavor Health Medical Group, Spalding Drive, Naperville 100 Spalding Drive, Ste 206 NAPERVILLE IL 60540 630-646-7250
- SEP 21 2026 Injection - Cancer Center Monday September 21 9:00 AM Endeavor Health Swedish Hospital Infusion Center Naperville 120 Spalding Dr Ste 211 Naperville IL 60540 630-646-2273
- OCT 26 2026 Injection - Cancer Center Monday October 26 9:00 AM Endeavor Health Swedish Hospital Infusion Center Naperville 120 Spalding Dr Ste 211 Naperville IL 60540 630-646-2273
What's Next (continued)
- NOV 30 2026 PERIPHERAL LAB Monday November 30 9:15 AM Endeavor Health Swedish Hospital Infusion Center Naperville 120 Spalding Dr Ste 211 Naperville IL 60540 630-646-2273
- NOV 30 2026 Follow-Up Visit with Matthew B Siegel Monday November 30 9:45 AM Endeavor Health Swedish Hospital Hematology Oncology Naperville 120 Spalding Dr Ste 211 Naperville IL 60540 630-646-2273
- NOV 30 2026 Injection - Cancer Center Monday November 30 10:00 AM Endeavor Health Swedish Hospital Infusion Center Naperville 120 Spalding Dr Ste 211 Naperville IL 60540 630-646-2273
Scheduling Lab and X-Ray Tests
- For your convenience Endeavor Health has walk-in appointments for outpatient lab tests and/or X-rays ordered by your provider today. Online scheduling is still preferred, as walk-ins may experience a longer wait to be seen than those patients with appointments.
- Please schedule your test by utilizing one of the following options:
- Log into your MyChart account to schedule an appointment
- Schedule online by accessing https://www.eehealth.org/schedule-online/
Preventive Care
- Thank you for allowing Endeavor Health to be part of your care today. Our records indicate that you may be overdue for routine preventive care based on your age, gender, and medical history. We urge you to speak with your PCP to address outstanding care needs. If you have received any of these services elsewhere, please let us know so that we may update our records.
- You may be overdue for the following preventive health care services:
- Preventive Health Care Services
- Topic
- Pneumococcal Vaccination
- Zoster (Shingles) Vaccine
- Annual Physical
- Dilated Retinal Eye Exam
- Mammogram
- Diabetic Eye Exam
Open Imaging Orders
- Our records show that you have outstanding imaging orders. Please see the below list of orders. You may call Central Scheduling at 630-527-3200 or schedule online at https://www.eehealth.org/schedule-online/.
- Open Standing Orders
- None
- Open Future Orders
- US AXILLARY BILATERAL (CPT=76882) [3550190]
- Assoc. diagnoses: Axillary lymphadenopathy [R59.0]
- Auth. provider: Varma, Sonal Mahajan, DO
- Expected 11/14/25 Expires 10/14/26
- XR LUMBAR SPINE (MIN 4 VIEWS) (CPT=72110) [3500069]
- Assoc. diagnoses: Acute left-sided low back pain without sciatica [M54.50]
- Expected 10/14/25 Expires 10/14/26
- MAM TOMO 2D+3D SCREENING BILAT (CPT=77067/77063) [3550864]
- Assoc. diagnoses: Encounter for screening mammogram for malignant neoplasm of breast [Z12.31]
- Auth. provider: Conrad, Brittany, APRN
- Expected 08/19/26 Expires 08/19/27
Please Remember:
- The on call physician will be available for emergency phone calls only. Non-emergency phone calls will be handled by the office nurse Monday- Friday during normal business hours.
- Please allow 48 hours for the nurse to address all routine refill requests
Information about your Mammogram
- Our records indicate that you have an order for a mammogram. A mammogram is an X-ray of the breast, and the single most effective method of early breast cancer detection. Early diagnosis is key to treating breast cancer. Mammograms can help detect breast cancer in its earliest stages - before physical symptoms develop - by locating tumors that are too small or too deep to be found by breast examinations.
- To schedule your mammogram, follow this link: https://www.eehealth.org/services/imaging-radiology/mammography/#0
- To learn more about the importance of a 3D mammogram follow this link: https://youtu.be/FAlafrAI9Bg
MyChart
- Visit MyChart
- You can access MyChart to more actively manage your health care by going to https://mychart.eehealth.org/mychart/. If you've recently had a stay at the Hospital you can access your discharge instructions in MyChart by going to Visits and clicking on the row of the admission. If you've been to an Emergency Department, you can view your past ED visit information in MyChart by going to Visits and clicking on the row of your ED visit.
- Questions?
- Call (630)527-5070 for help. MyChart is NOT to be used for urgent needs.
- For medical emergencies, dial 911.
Your Medication List
- Your Medication List as of August 19, 2026 10:37 AM
- Always use your most recent med list.
- AmLODIPine 5 MG Tabs - TAKE 1 TABLET(5 MG) BY MOUTH DAILY
- Commonly known as: Norvasc
- Carvedilol 12.5 MG Tabs - TAKE 1 TABLET(12.5 MG) BY MOUTH TWICE DAILY WITH MEALS
- Commonly known as: Coreg
- Dexcom G7 Sensor Misc - 1 each Every 10 days. Use as directed every 10 days
- Dexcom G7 15 Day Sensor Misc - 1 each Every 15 (fifteen) days.
- Glucagon emergency 1 MG Kit - Inject 1 mL (1 mg total) into the skin one time.
- Insulin lispro 100 UNIT/ML Soln - Use to fill insulin pump with up to 60u daily
- Commonly known as: HumaLOG
- Levothyroxine 75 MCG Tabs - TAKE 1 TABLET(75 MCG) BY MOUTH BEFORE BREAKFAST
- Commonly known as: Synthroid
- Meclizine HCl 25 MG Chew - Chew 25 mg by mouth every 6 (six) hours as needed.
- Commonly known as: Antivert
- Omnipod 5 DexG7G6 Intro Gen 5 Kit - 1 each As Directed.
- Omnipod 5 DexG7G6 Pods Gen 5 Misc - Inject 1 each into the skin As Directed. Change pod once every three days. 30 day supply.
- OneTouch Delica Plus Lancet33G Misc - 1 Lancet by Finger stick route 3 (three) times daily.
- OneTouch Ultra 2 w/Device Kit - 1 Lancet by Finger stick route 3 (three) times daily.
- OneTouch Ultra Strp - 3 (three) times daily.
- Generic drug: Glucose Blood
- Rosuvastatin 10 MG Tabs - Take 1 tablet (10 mg total) by mouth nightly.
- Commonly known as: Crestor
- Urine Glucose-Ketones Test Strp - Use as needed, with ANY episode of VOMITING, during illness, and/or if 2+ BG >250 despite usual correction.
- This list has 4 medication(s) that are the same as other medications prescribed for you. Read the directions carefully, and ask your doctor or other care provider to review them with you.
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