Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Flores

Tucson,AZ

Summary

Highly motivated, enthusiastic nursing graduate aspiring to practice, acquire and improve skills to promote health across the nursing care continuum.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Front and Back Office Medical Assistant

Planned Parenthood
07.2010 - 04.2011


  • Clinical duties-Front office-data entry, auditing and maintaining medical records, greeting patients, answering incoming phone calls, scheduling appointments with patients, collecting credit/debit and cash payments
  • Back Office-assisting for surgery/termination services including but not limited to measuring height, weight, blood pressure, perform chem-strip urinalysis, hematocrit, and venipuncture, administered IM injections as directed
  • Instruct, teach and reassure patients prior to and during termination by pill procedures
  • Educate patients on post termination care and birth control
  • Prepare patient rooms with adequate supplies and break down rooms at end of clinic, maintain sterilization of all instrument packs on an ongoing basis, provide education on a group basis and interview and educate patients on an individual basis.

Back Office Medical Assistant

Arizona Community Physicians, P.C
08.2002 - 10.2003
  • Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, prescription refills, and specialist referral.) for doctor staff to focus on health concerns of their patients
  • Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, and urinalysis)
  • Ensured cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
  • Efforts ensured compliance with HIPAA, CLIA and OSHA regulations
  • Issued referrals and obtained prior authorization for patients to specialists, DME, and medications

Back Office Medical Assistant

Madera Medical Center, P.C
02.1999 - 05.2001

Back Office Medical Assistant, Referral Coordinator

Practice, Kiva Medical Group, P.C
05.1996 - 02.1999

Education

Ceretificate RN Refresher - Nursing

The Colorado Center For Excellence
Denver, CO
12.2023

Associate of Applied Science - Nursing

PIma Community College
Tucson, AZ
12.2012

Associate of Arts - General Studies

Pima Community College
Tucson, AZ
05.2007

Certificate - Medical Assitant

Pima Medical Institute
Tucson, AZ
05.1996

High School Diploma -

Pueblo High School
Tucson, AZ
05.1993

Skills

  • Microsoft Windows 11, 10, 8, 7, 2000, XP, Vista, Epic, IDX Medical Systems, Emergisoft, Citrix, Electronic Medical Records, MS Word, MS Office, Internet, Chat, Instant Messaging, Email Correspondence (20 years), Fax, Xerox, Cash Register, Multi-line Telephone System (10 years), Typing 45 Wpm
  • Phlebotomy Blood Draws/ Injections
  • Clerical Support

Certification

AZ Nurse License-294547 Exp: 04//2028

BLS (CPR and AED) Healthcare Provider Exp: 08/2024

Timeline

Front and Back Office Medical Assistant

Planned Parenthood
07.2010 - 04.2011

Back Office Medical Assistant

Arizona Community Physicians, P.C
08.2002 - 10.2003

Back Office Medical Assistant

Madera Medical Center, P.C
02.1999 - 05.2001

Back Office Medical Assistant, Referral Coordinator

Practice, Kiva Medical Group, P.C
05.1996 - 02.1999

Ceretificate RN Refresher - Nursing

The Colorado Center For Excellence

Associate of Applied Science - Nursing

PIma Community College

Associate of Arts - General Studies

Pima Community College

Certificate - Medical Assitant

Pima Medical Institute

High School Diploma -

Pueblo High School

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