Brenda Flores
Tucson,AZ
Summary
Highly motivated, enthusiastic nursing graduate aspiring to practice, acquire and improve skills to promote health across the nursing care continuum.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front and Back Office Medical Assistant
Planned Parenthood
07.2010 - 04.2011
- Clinical duties-Front office-data entry, auditing and maintaining medical records, greeting patients, answering incoming phone calls, scheduling appointments with patients, collecting credit/debit and cash payments
- Back Office-assisting for surgery/termination services including but not limited to measuring height, weight, blood pressure, perform chem-strip urinalysis, hematocrit, and venipuncture, administered IM injections as directed
- Instruct, teach and reassure patients prior to and during termination by pill procedures
- Educate patients on post termination care and birth control
- Prepare patient rooms with adequate supplies and break down rooms at end of clinic, maintain sterilization of all instrument packs on an ongoing basis, provide education on a group basis and interview and educate patients on an individual basis.
Back Office Medical Assistant
Arizona Community Physicians, P.C
08.2002 - 10.2003
- Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, prescription refills, and specialist referral.) for doctor staff to focus on health concerns of their patients
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, and urinalysis)
- Ensured cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
- Efforts ensured compliance with HIPAA, CLIA and OSHA regulations
- Issued referrals and obtained prior authorization for patients to specialists, DME, and medications
Back Office Medical Assistant
Madera Medical Center, P.C
02.1999 - 05.2001
Back Office Medical Assistant, Referral Coordinator
Practice, Kiva Medical Group, P.C
05.1996 - 02.1999
Education
Ceretificate RN Refresher - Nursing
The Colorado Center For Excellence
Denver, CO12.2023
Associate of Applied Science - Nursing
PIma Community College
Tucson, AZ12.2012
Associate of Arts - General Studies
Pima Community College
Tucson, AZ05.2007
Certificate - Medical Assitant
Pima Medical Institute
Tucson, AZ05.1996
High School Diploma -
Pueblo High School
Tucson, AZ05.1993
Skills
- Microsoft Windows 11, 10, 8, 7, 2000, XP, Vista, Epic, IDX Medical Systems, Emergisoft, Citrix, Electronic Medical Records, MS Word, MS Office, Internet, Chat, Instant Messaging, Email Correspondence (20 years), Fax, Xerox, Cash Register, Multi-line Telephone System (10 years), Typing 45 Wpm
- Phlebotomy Blood Draws/ Injections
- Clerical Support
Certification
AZ Nurse License-294547 Exp: 04//2028
BLS (CPR and AED) Healthcare Provider Exp: 08/2024
Timeline
Front and Back Office Medical Assistant
Planned Parenthood
07.2010 - 04.2011
Back Office Medical Assistant
Arizona Community Physicians, P.C
08.2002 - 10.2003
Back Office Medical Assistant
Madera Medical Center, P.C
02.1999 - 05.2001
Back Office Medical Assistant, Referral Coordinator
Practice, Kiva Medical Group, P.C
05.1996 - 02.1999
Ceretificate RN Refresher - Nursing
The Colorado Center For Excellence
Associate of Applied Science - Nursing
PIma Community College
Associate of Arts - General Studies
Pima Community College
Certificate - Medical Assitant
Pima Medical Institute
High School Diploma -
Pueblo High School
AZ Nurse License-294547 Exp: 04//2028
BLS (CPR and AED) Healthcare Provider Exp: 08/2024
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