Brenda Foren
Utah Mammoth
Bountiful,USA
24
years of professional experience
Polished Premium Experience Host experienced in premium hospitality and event environments. Delivered exceptional guest experiences through strong interpersonal skills and proactive problem-solving. Focused on enhancing guest satisfaction and operational efficiency in high-volume settings.
Work History
Premium Experience Host
3 Years 10 Months- Delivered premium guest service during Utah Mammoth season, enhancing overall guest satisfaction and creating memorable experiences.
- Facilitated premium-area operations while ensuring a professional, guest-focused presence in fast-paced arena environment.
- Supported premium-area operations while maintaining a professional, guest-focused presence in a fast-paced arena environment.
- Leveraged extensive arena and premium-hospitality experience to effectively meet guest needs and uphold high service standards.
Premium Experience Host
19 Years 6 Months- Welcomed guests, scanned tickets, assisted with seating, and ensured premium amenities were readily available.
- Prepared and maintained premium areas, promoting safety and cleanliness for optimal guest experience.
- Welcomed guests, scanned tickets, assisted with seating, and supported premium amenities.
- Communicated clearly with guests and coworkers, facilitating smooth event operations and enhancing overall event enjoyment.
- Built strong customer relationships through trust, honesty, integrity, and consistent service.
- Observed and assessed the environment to promote safety and enforce club rules pleasantly.
- Represented the Utah Jazz mission and values with professionalism and consistency.
Education
Beautician - Cosmetology
Skills
Guest service
Customer service
Event knowledge
Event support
Ticket Scanning & Verification
Safety Awareness
Positive Rule Enforcement
Guest Interaction Standards
Effective communication
Multitasking
Adaptable to change
Personal grooming
ADDITIONAL INFORMATION
- Available nights, weekends, holidays, and pre-game preparation windows.
- Able to stand, walk, bend, and climb stairs for extended periods.
- Able to lift 20 lbs.
- Background check ready.
Timeline
Premium Experience Host
Utah Mammoth
09.2022 - 07.2026Read More
Premium Experience Host
Utah Jazz / Vivint Arena
11.2002 - 05.2022Read More
Cosmetology Academy
Beautician from Cosmetology
Read More