Brenda Garcia
Spring Valley,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Manager
Pizza Hut
03.2010 - 10.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Proficient in addressing customer needs, resolving issues, and providing clear explanations of products/services.
- Skilled at building rapport and fostering positive relationships through clear, respectful communication.
- Trained new employees on company policies, procedures, and job responsibilities.
- Coached new employees to maximize team performance.
- Improved overall team collaboration by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
Package Handler
OnTrac
08.2020 - 12.2020
- Excellent interpersonal skills and collaborative relationships with colleagues.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Walmart
10.2014 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Castle Park High School
Chula Vista06-2006
Skills
- Multitasking
- Reliability
- Safety Protocols
- Training and mentoring
Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
OnTrac
08.2020 - 12.2020
Cashier
Walmart
10.2014 - 01.2015
Shift Manager
Pizza Hut
03.2010 - 10.2024
High School Diploma -
Castle Park High School
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