Brenda Gomez
San Antonio,TX
Summary
Proven professional with extensive experience in logistics and legal support, notably at Saddle Creek Logistics and Joseph Soto & Associates. Excelled in maintaining high-quality standards under pressure, demonstrating exceptional attention to detail and teamwork. Enhanced client satisfaction and operational efficiency through effective communication and problem-solving skills. Skilled in packing, labeling, and legal document management, contributing to seamless organizational workflow.
Overview
8
8
years of professional experience
Work History
Packer
Saddle Creek Logistics
09.2022 - 12.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Collaborated with shipping department to optimize order fulfillment, ensuring customer satisfaction.
- Placed items into bags, boxes or other containers.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
- Cleaned and maintained production area and equipment.
- Counted items to verify accuracy of orders.
- Loaded items onto conveyor belts and pallets.
- Re-packaged damaged or incorrectly packaged items.
- Utilized adhesive labels and other materials to package items.
Receiver
Michaels Distribution Center
08.2020 - 03.2022
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Placed, tagged, and secured merchandise in diverse designated areas.
Legal Assistant & Billing Manager
Joseph Soto & Associates
05.2016 - 01.2021
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Education
High School Diploma -
St Augst Old Rmn Cath Ch
4611 Blackstone Dr Fort Worth Tx 7611406.2006
Skills
- Packing boxes
- Product Packaging
- Warehouse Safety
- Labeling
- Efficient Packing
- Box assembly
- Quality Inspection
- Box Building
- Labeling Accuracy
- Barcode Scanners
- Tape gun usage
- Temperature Control
- Teamwork and Collaboration
- Attention to Detail
- Flexible and Adaptable
- Work Well Under Pressure
- Team Collaboration
- Problem-Solving
- Order Picking
- Clear Communication
- Multitasking
- Basic Mathematics
- Multitasking Abilities
- Materials Handling
- Heavy Lifting
- Time Management
- Tagging and Labeling
- Pallet Building and Wrapping
- Active Listening
- Hand tool use
- Production Logging
- OSHA Compliance
- Problem-solving abilities
- Reliability
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Packer
Saddle Creek Logistics
09.2022 - 12.2023
Receiver
Michaels Distribution Center
08.2020 - 03.2022
Legal Assistant & Billing Manager
Joseph Soto & Associates
05.2016 - 01.2021
High School Diploma -
St Augst Old Rmn Cath Ch
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