Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Gomez

Miramar,FL

Summary

Dynamic Operations Manager with a proven track record at CVS Pharmacy, excelling in team leadership and problem-solving. Enhanced performance outcomes through empowering staff and optimizing supply chain processes. Skilled in customer service and inventory management, achieving timely deliveries and fostering strong vendor relationships. Committed to driving operational excellence and improving customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Operations Manager

CVS Pharmacy
Miami, FL
10.2012 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained relationships with external vendors and suppliers.

Assistant Store Manager

Top Value Supermarket
Miami, FL
2004 - 2012
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Benjamin Harrison Vocational High School
Cayey, PR

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Languages

English
Spanish

Timeline

Operations Manager

CVS Pharmacy
10.2012 - Current

Assistant Store Manager

Top Value Supermarket
2004 - 2012

Benjamin Harrison Vocational High School
Brenda Gomez