Brenda Hart

* Coordinated and distributed 15 weekly project schedules across multiple teams, ensuring timely alignment of deliverables.
* Assembled and submitted monthly pay requests to clients, securing architect and owner signatures and maintaining a 100% on-time payment submission rate.
* Processed vendor invoices monthly, ensuring accuracy and timeliness.
* Authored and curated content for the Dallas office’s newsletter section.
* Prepared and analyzed monthly expense reports.
* Served as primary liaison with building management, resolving maintenance and cleaning requests.
* Planned and executed multiple office events annually, including corporate-sponsored Habitat for Humanity initiatives, managing budgets and vendor contracts for venues, catering, entertainment, and photography.
* Procured and managed inventory of office supplies, tech equipment, and pantry supplies for the office and multiple job site construction trailers.
* Curated and sourced furniture, lighting, and artwork for individual employee workspaces, enhancing comfort and aesthetics while staying within budget constraints.

* Managed the CEO’s dynamic calendar, coordinating 20+ weekly coaching sessions, webinars, and national speaking engagements, ensuring 100% schedule alignment across platforms.
* Monitored and responded to 100+ weekly emails on behalf of the CEO, resolving client inquiries and streamlining communication flow by 40%.
* Drafted and prepared over 50 client contracts and speaking proposals annually.
* Maintained a cloud-based filing system across Google Drive, Dropbox, and Evernote, improving document retrieval speed by 60% and reducing duplication errors.
* Orchestrated 100+ client events, training sessions, and meetings with attendance ranging from 20 to 300 participants, achieving 98% satisfaction ratings from post-event surveys.
* Played a key role in the development and ongoing enhancement of a virtual training library, ensuring instructional materials were consistently refreshed, optimizing user experience, and ensuring instructional clarity.

* Proofread and edited 200+ pages of training materials, marketing content, and published books, enhancing brand consistency and reducing revision cycles.
* Recorded and transcribed meeting minutes and live event footage, repurposing content into 15+ marketing assets and contributing to two published books.
* Liaised with external vendors and creative professionals to launch marketing funnels, update websites, and produce webinars.
* Delivered responsive customer service, resolving training product inquiries and webinar support issues with a 95% satisfaction rate.
* Maintained strict confidentiality across financial records, contracts, and personal matters, earning consistent trust from executive leadership.
* Rapidly mastered 10+ new software platforms, including CRM, webinar tools, and cloud storage systems, enhancing operational efficiency and team collaboration.

* Delivered high-level administrative and business support to the President and executive team, enhancing operational efficiency across 2009 - 2013departments.
* Managed complex calendar logistics, coordinating meetings, teleconferences, and travel arrangements annually with zero scheduling conflicts.
* Drafted and edited executive correspondence, maintaining consistent brand tone across communications.
* Streamlined communication by triaging weekly calls, emails, and mail items, ensuring timely response to priority issues.
* Monitored industry trends by reviewing trade publications and curating relevant insights.
* Maintained confidential personal and professional files, including tracking CEUs for PE license renewal, ensuring 100% compliance with regulatory deadlines.
* Oversaw employee benefit renewals and vendor negotiations.
* Managed accounts receivable/payable and project invoicing for 10 active contracts, maintaining 98% billing accuracy.
* Led procurement and supply management, cutting overhead expenses by 10% through vendor consolidation and inventory optimization.
* Created and updated marketing collateral, including proposals and brochures.
* Attended pre-proposal meetings and collaborated with technical teams to tailor submissions, enhancing proposal relevance and win rate.