Brenda Jefferson
Cordova,TN
Summary
Professional in office management with over 25 years of experience. Skilled in managing billing processes, ensuring accuracy, and improving efficiency. Strong focus on team collaboration, reliability, and adaptability to changing needs. Excellent communicator with skills for solving complex billing issues and streamlining operations.
Overview
33
33
years of professional experience
Work History
Office Billing Manager
Imperial Guard & Detective Service, Inc.
Memphis, TN
03.1996 - Current
- Managed billing operations and ensured timely invoicing for services rendered.
- Oversaw accounts receivable processes, maintaining accuracy in financial records.
- Coordinated with department heads to resolve billing discrepancies effectively.
Licensed Private Investigator
Brewer Detective Service, Inc.
Memphis, TN
03.1996 - Current
- Conducted thorough surveillance and investigations to gather critical evidence for case resolutions.
- Analyzed complex data sets to identify patterns and inform investigative strategies.
- Developed comprehensive reports detailing findings, ensuring clarity and accuracy for clients.
- Performed background checks efficiently, enabling clients to make informed decisions about potential employees or business partners.
- Provided expert testimony in court proceedings, contributing to favorable legal outcomes for clients.
- Assisted clients in locating missing persons through diligent research and strategic planning methods.
- Conducted undercover operations skillfully, obtaining critical information without compromising personal safety or revealing identity.
- Maintained strict confidentiality regarding sensitive client information and ongoing investigations, upholding ethical standards within the profession.
- Resolved complex cases involving corporate espionage by identifying key suspects and uncovering valuable intelligence.
- Investigated insurance fraud cases successfully, saving companies significant financial losses from false claims payouts.
Police Service Technician
Memphis Police Department
Memphis, TN
01.1993 - 01.1996
- Assisted officers in maintaining public safety and order during events.
- Provided accurate and detailed reports for all incidents, ensuring proper documentation and follow-up actions were taken.
- Conducted traffic control duties efficiently during accidents or special events, ensuring public safety and orderliness at all times.
- Trained new police service technicians thoroughly, preparing them for their roles in the department effectively.
Education
High School Diploma -
Northside High School
Memphis, TNNo Degree - Criminal Justice
Shelby State Community College
Memphis, TNSkills
- Payment tracking
- Collections
- Payment posting
- Problem-solving
- Accounts receivable
- Accounts payable
- Invoice processing
- Time management abilities
Timeline
Office Billing Manager
Imperial Guard & Detective Service, Inc.
03.1996 - Current
Licensed Private Investigator
Brewer Detective Service, Inc.
03.1996 - Current
Police Service Technician
Memphis Police Department
01.1993 - 01.1996
High School Diploma -
Northside High School
No Degree - Criminal Justice
Shelby State Community College