Dedicated Medical Assistant with extensive experience at Advanced Internal Medicine Care, skilled in phlebotomy and patient-focused care. Proven ability to enhance patient experiences through effective communication and meticulous clinical documentation. A compassionate team player committed to maintaining HIPAA compliance and ensuring optimal patient safety and comfort.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advanced Internal Medicine Care
Auburndale, FL
08.2023 - Current
Mentored new staff on best practices in patient care and administrative processes, fostering a collaborative environment.
Obtained client medical history, medication information, symptoms, and allergies.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Assistant
IMA Medical Group
Davenport
01.2022 - 01.2024
Assisted in patient intake and data entry, ensuring accurate medical records management.
Coordinated with healthcare providers to schedule appointments and manage patient flow efficiently.
Monitored inventory levels and ordered supplies, maintaining optimal stock for clinical operations.
Educated patients on treatment plans and medication instructions, enhancing understanding and compliance.
Conducted routine laboratory tests and procedures, adhering to safety protocols and quality standards.
Supported the development of office procedures, improving workflow efficiency within the clinic.
Implemented electronic health record updates, streamlining documentation processes across multiple departments.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Phlebotomist
Trinity Medical Group
Winter Haven, FL
08.2020 - 01.2021
Performed blood draws and specimen collection accurately and safely.
Maintained cleanliness and organization of work area to ensure compliance with safety regulations.
Assisted in training new staff on phlebotomy techniques and procedures.
Ensured proper labeling and documentation of specimens for accurate tracking.
Phlebotomist
Any Lab Test Now
Fort Myers, FL
08.2018 - 08.2020
Assisted in performing venipuncture procedures to collect blood samples. Supported processing and handling of specimens for laboratory analysis. Maintained accurate records of specimen collection and processing activities.