Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Juarez

Napa,CA

Summary

Dynamic hospitality professional with extensive experience at The Meritage Resort and Spa. Proven expertise in food and beverage preparation and exceptional kitchen communication. Recognized for a strong work ethic and ability to train new staff, ensuring outstanding guest experiences and operational efficiency. Able to connect with a wide range of personalities and fosters a collaborative and inclusive work environment.

Overview

4
4
years of professional experience

Work History

FOOD RUNNER

The Meritage Resort And Spa
Napa, CA
07.2022 - Current
  • Re-stocked and replenished food items in a timely manner.
  • Assisted servers with delivering food to tables and refilling beverages.
  • Prepared trays with orders for correct table numbers.
  • Communicated with hostess to drive efficient seating, table utilization and guest service.
  • Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.

IN-ROOM DINING SERVER

The Meritage Resort And Spa
Napa, CA
07.2022 - Current
  • Prepared and served food and beverages to customers.
  • Answered the phone to take guest orders and processed them correctly, communicating special requests to kitchen.
  • Processed payments and completed register transactions accurately.
  • Maintained a clean and organized work space.
  • Replenished and restocked menu items from storage for faster service.
  • Picked up trays and dirty dishes from guest rooms to maintain a clean space.

SERVER

The Meritage Resort & Spa
Napa, CA
06.2022 - Current
  • Took accurate notes detailing customer orders.
  • Adhered to state liquor regulations to serve alcohol safely.
  • Communicated professionally with customers, colleagues and supervisors.
  • Trained new servers in company policies, guest service standards and best practices.
  • Informed customers of ingredients and allergens to support sensible menu choices.
  • Supported bussers with table-cleaning during high-volume shifts.
  • Demonstrated hospitality and customer service while greeting tables.

SERVER

The Meadows Of Napa Valley
Napa, CA
08.2021 - 05.2022
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Jotted down customer orders and promptly delivered food and drinks.
  • Memorized menu to help diners make informed meal choices.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Assisted with training of new staff members.

Education

Economics & Business

Santa Rosa Junior College
Santa Rosa, CA
05.2026

HIGH SCHOOL DIPLOMA -

Napa High School
Napa, CA
06.2022

Skills

  • Food and Beverage Preparation
  • Fine Dining
  • POS Systems
  • Kitchen Communication
  • Hospitality Service Expertise
  • Strong Work Ethic
  • High-volume dining
  • Positive and professional

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

FOOD RUNNER

The Meritage Resort And Spa
07.2022 - Current

IN-ROOM DINING SERVER

The Meritage Resort And Spa
07.2022 - Current

SERVER

The Meritage Resort & Spa
06.2022 - Current

SERVER

The Meadows Of Napa Valley
08.2021 - 05.2022

Economics & Business

Santa Rosa Junior College

HIGH SCHOOL DIPLOMA -

Napa High School

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