Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Ledesma

Dallas

Summary

Title specialist professional well-versed in title documentation and legal compliance. Known for meticulous attention to detail and effective problem-solving in processing and verifying titles. Reliable team collaborator, adaptable to changing needs while consistently achieving results. Proficient in title research, customer service, and regulatory knowledge.

Overview

7
7
years of professional experience

Work History

Title Specialist

Copart
10.2024 - Current
  • Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines.
  • Monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation.
  • Opening/scanning mail received
  • Communicating with customers via email or verbally to handle title issues daily.
  • Process vehicle titles in accordance with state guidelines.
  • Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed.
  • Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner.
  • Building relationships and develop a professional rapport with DMV and sellers.

Sales Associate

LensCrafters
03.2021 - 10.2024
  • Open/Close register and store.
  • Answer any optical question the customer might have regarding their lenses.
  • Getting to know the customer more and get to know what are his/her special needs for a better eye health.

Legal Assistant

Marye Law Firm
06.2018 - 03.2021
  • Send out LOR’s (Letter of Representation) to clients and LOP’s (Letter of Protection) to providers.
  • Communicate with clients regarding their case status or any further questions.
  • Collect evidence for attorney review and case preparation.
  • Mail out checks to clinics and clients.
  • Organize files
  • Answer phone call

Education

Hillcrest High School
Dallas, TX
05-2017

Skills

  • Teamwork and collaboration
  • Problem-solving skills
  • Listening skills
  • Title commitment preparation
  • Title clearance resolution
  • Record keeping
  • Title processing
  • Multi-tasking strength
  • Customer needs assessment
  • Relationship selling
  • Microsoft office
  • Fast learner
  • Case management

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Title Specialist

Copart
10.2024 - Current

Sales Associate

LensCrafters
03.2021 - 10.2024

Legal Assistant

Marye Law Firm
06.2018 - 03.2021

Hillcrest High School

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