BRENDA YOUNG
WADSWORTH,OH
Summary
Licensed dispensing optician with strong expertise in eyewear fitting and lens selection. Demonstrates commitment to optical compliance and patient education. Proven track record in effectively resolving customer complaints and enhancing client satisfaction.
Overview
31
31
years of professional experience
Work History
Licensed Dispensing Optician
Walmart
Wadsworth, Ohio
08.2004 - 08.2025
- Guided customers in selecting optimal eyewear and lens options tailored to individual needs.
- Fitted and adjusted eyeglasses to ensure proper comfort and alignment.
- Clarified benefits of various lens designs, materials, and coatings to enhance informed decision-making.
- Educated patients on proper eyewear care and maintenance techniques.
- Resolved customer complaints professionally in a timely manner.
- Verified accuracy of all completed orders prior to release to customers.
- Ensured compliance with health and safety regulations in the optical department.
- Demonstrated knowledge of contact lenses including fitting procedures, cleaning instructions and follow up visits.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
Bartender/Bar Manager
Bradleys
Wadsworth, Ohio
03.1994 - 08.2004
- Delivered excellent customer service by promptly addressing inquiries and fostering positive customer interactions.
- Mixed cocktails and beverages to enhance customer satisfaction and experience.
- Acquired knowledge of bar and menu options to suggest drinks and food.
- Multitasked effectively in a fast-paced environment to ensure service efficiency.
- Maintained cleanliness of bar area and equipment to ensure safety and compliance.
Education
High School Diploma -
Wadsworth Senior High
Wadsworth, OH06-1977
Skills
- Lens fitting
- Eyewear fitting
- Contact lens fitting
- Lens selection
- Visual acuity assessment
- Order verification
- Optical regulations
- Patient education
- Customer relationship management
Timeline
Licensed Dispensing Optician
Walmart
08.2004 - 08.2025
Bartender/Bar Manager
Bradleys
03.1994 - 08.2004
High School Diploma -
Wadsworth Senior High