Brenda Lyon

Duties Include: Training new employees. Answer heavy volume of calls (over 500 per day), determining the proper routing of incoming calls for doctors, patients, hospital personnel and general public. Paging the scheduled doctor's on call for patients calling in after hours. Paging emergent codes for the emergency departments and nurse's stations such as Code Blue, MET calls, full and limited traumas, sepsis alerts, cardiac alerts, stroke alerts, and GAP alerts as well as announcing some on the overhead paging system. Monitoring security surveillance equipment, more than 400 cameras and radios, as well as numerous medical, safety and security alarms. Dispatching the appropriate personnel including security to emergency and non-emergency situations. Monitoring the infant security system. Taking emergent calls for facilities, submitting work orders and dispatching facilities.