Brenda Magdaleno
Orange,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Mutual Of Omaha
Fullerton, CA
02.2023 - Current
- Answered customer inquiries.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound and outbound calls.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Updated databases with new and modified customer data.
Receptionist/Office Administrator
Fit-Line Global
Santa Ana, CA
08.2022 - 02.2023
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems
- Maintaining office supplies and inventory by checking stock.
- Managed front desk operations, including answering calls, emails, taking messages, and sorting mail.
Customer Service Representative
AAG
Irvine, CA
01.2018 - 06.2022
- inbound and outbound calls
- 100+ inquiries by phone daily.
- Data Analysis.
Child Care Aide
OUSD CARES
Villa Park, CA
06.2016 - 06.2018
- Assisted teachers in providing a safe, nurturing environment for children.
- Maintained accurate records of child attendance and activities.
- Provided guidance to children on social interactions and conflict resolution.
Education
Associate of Arts - Sociology
Santiago Canyon College
Orange, CA06-2022
High School Diploma -
Orange High School
Orange06-2015
Skills
- Paperwork Processing
- Account updating
- Data Collection
- Appointment Scheduling
- Data Entry
- Administrative Support
- Stock management
- First Aid/CPR
- Dependable and Responsible
- Conflict Resolution
- Analytical Thinking
- Excellent Communication
- Fluent in Spanish
- Child development knowledge
- Child Supervision
- Meal Preparation
- Group leadership
- Child Safety Procedures
Timeline
Customer Service Representative
Mutual Of Omaha
02.2023 - Current
Receptionist/Office Administrator
Fit-Line Global
08.2022 - 02.2023
Customer Service Representative
AAG
01.2018 - 06.2022
Child Care Aide
OUSD CARES
06.2016 - 06.2018
Associate of Arts - Sociology
Santiago Canyon College
High School Diploma -
Orange High School
Similar Profiles
Bradan GabrielsonBradan Gabrielson
Junior Associate at Mutual Of Omaha/TGB WealthJunior Associate at Mutual Of Omaha/TGB Wealth
Eric DobmeierEric Dobmeier
Machine Operator at Mutual Of OmahaMachine Operator at Mutual Of Omaha
Shadrea SistrunkShadrea Sistrunk
Senior Customer Service Analyst at Mutual Of OmahaSenior Customer Service Analyst at Mutual Of Omaha
Jerephina LeiluaJerephina Leilua
Claims Analyst at Mutual of OmahaClaims Analyst at Mutual of Omaha
Alyssa RuizAlyssa Ruiz
Health Coach at Arlene BerrunHealth Coach at Arlene Berrun