Brenda Martinez
Houston,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Logistics Operations Planner
BlueGrace Logistics
08.2023 - Current
- On-site position working for BlueGrace Logistics at Midway Importing, Inc. Overseeing the Logistics Department.
- Optimize supply chain operations for timely deliveries, and reduce shipping costs.
- Ensure timely delivery of products by coordinating shipping schedules with transportation providers.
- Maintain time delivery performance by monitoring the timely arrival of shipments.
- Reviewing documentation such as invoices, packing slips, and BOLs for accuracy and compliance.
- Responsible for routing purchase orders.
- Process lost freight and damage/short claims in a timely manner, resulting in an increase in claim recovery.
- Provide great customer service to sales representatives and customers.
- Manage daily administrative tasks by handling customer calls, scheduling delivery and pickup appointments, tracking FedEx packages in transit, performing clerical work, and assisting the Logistics Manager.
Fleet Dispatcher
C&S Wholesale Grocers Inc.
03.2023 - Current
- Performed vehicle inventory at the yard, and assigned a truck to each CDL driver.
- Coordinated dispatching of CDL drivers to accomplish daily delivery requirements.
- Monitor and track the status of shipments in transit to confirm on-time delivery.
- Actively engaged with customers on a daily basis about their order status.
- Handle incoming calls and emails from customers regarding issues with deliveries.
- Oversaw the movement of transfers from two different DCs.
- Assisted with CDL driver compliance by sending drivers to random testings when required.
- In charge of providing an End-of-Shift Report to the team, with a summary of dispatched delivery routes and inventory availability.
Dispatcher
Self-Employed KEY 2 SYNERGY LOGISTICS LLC
11.2022 - 03.2023
- Responsible for negotiating freight shipments with third-party logistics providers.
- Maintained a professional relationship with third-party logistics providers to build trust and reliability.
- Generated reports to track deliveries of tendered loads, and maintain proper records and documentation.
- Minimized the cost of operations by optimizing routes for the CDL driver to align with the budget.
- Answered phone calls and responded to emails from Carrier Sales Representatives.
- Coordinated with the CDL driver to facilitate efficient delivery routes and timely deliveries.
- Monitor CDL driver logs.
Logistics Coordinator
48forty Solutions
06.2022 - 11.2022
- Logistics Coordinator for 50+ distribution center locations in the region of California.
- Managed system support functions to set priorities and service level expectations.
- Processed and entered customer orders into the database, and provided proactive customer service for accounts.
- Ability to resolve customer, CSR, and driver issues quickly and creatively.
- Managed to set priorities and service level expectations.
- Support of TPM sites and daily site reconciliation.
- Maintained excellent working relationships with customers by efficiently responding to inquiries concerning purchase orders, invoices, and shipments.
- Developed strategies to optimize the utilization of available resources.
- Scheduled and coordinated truck transport to maximize productivity, and maintain an organized calendar.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Identified opportunities for inventory reductions.
- Monitored and adjusted inventory levels according to demand.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Updated and maintained databases to track shipments and inventory.
Office Administrative Assistant
Self-Employed Key 2 Synergy Logistics LLC
06.2019 - 04.2022
- Directly responsible for leading and directing the operations of the motor carrier.
- Accountable for maintaining all motor carrier permits up to date with the FMCSA.
- Monitor carrier compliance, such as insurance requirements and DOT drug and alcohol tests.
- Handled and controlled all aspects of billing.
Administrative Assistant
Self-Employed Martinez Tire Shop
01.2015 - 06.2019
- Provided administrative support.
- Maintained computer and physical filing systems.
- Oversaw office inventory.
- Reached out to vendors for quotes.
Education
Bachelor of Science - Supply Chain And Logistics Technology
University of Houston
Houston, TX12-2020
Skills
- Effective Scheduling Coordination
- Customer Support Excellence
- Effective Communication
- Facilitate Calendar Organization
- Order Management
- Clerical and Office Support
- Analytical Problem Solving
Education and Training
other
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Logistics Operations Planner
BlueGrace Logistics
08.2023 - Current
Fleet Dispatcher
C&S Wholesale Grocers Inc.
03.2023 - Current
Dispatcher
Self-Employed KEY 2 SYNERGY LOGISTICS LLC
11.2022 - 03.2023
Logistics Coordinator
48forty Solutions
06.2022 - 11.2022
Office Administrative Assistant
Self-Employed Key 2 Synergy Logistics LLC
06.2019 - 04.2022
Administrative Assistant
Self-Employed Martinez Tire Shop
01.2015 - 06.2019
Bachelor of Science - Supply Chain And Logistics Technology
University of Houston
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