Brenda Mason
Harrod
Summary
I am a medical professional with training and experience in an office environment. Looking for a position to expand my knowledge and skills as well as focus on employer needs and objectives.
Overview
20
20
years of professional experience
Work History
Physician Office Assistant
G.I. Physicians
12.2021 - 02.2022
- Responsible for accurate dictation input to patient files
- Front desk check in and scheduling appointments
- Search patient files for past procedures
- Answering phone and directing calls appropriately scanning and faxing secured documents
- Insure safety and quality for patients and facility
- Maintain HIPA standards and regulations
- Played a crucial role in achieving successful accreditation for the practice by ensuring adherence to comprehensive quality standards and guidelines.
- Enhanced patient satisfaction by providing friendly and efficient front desk support.
- Managed inventory of medical supplies, reducing office costs by minimizing waste.
- Maintained accurate electronic health records to facilitate seamless information sharing among healthcare professionals.
- Provided exceptional customer service during phone interactions, addressing concerns with empathy and professionalism.
Shipping Receiving Office
Wannamacher Total Logistics
06.2021 - 12.2021
- Responsible for accurate receiving, storing, processing, and shipping of product to meet company standards including safety, quality, security, and productivity
- Supported other departments when needed
- Checking in and out shipments and entering information into the database
- Answer phones, scanned and faxed secured documents
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shipping Receiving Office
Wannamacher (Patrick Staffing)
09.2020 - 06.2021
- Responsible for accurate receiving, storing, processing, and shipping of product to meet company standards including safety, quality, security, and productivity
- Supported other departments when needed
- Checking in and out shipments and entering information into the database
- Answer phones, scanned and faxed secured documents
Office Clerk
Kiss Seamless Siding
08.2019 - 02.2020
- Scanned, filed and faxed paperwork
- Performed payroll
- Answered phones
- Scheduled appointments and meetings for clients/supervisors
Cook
Ohio Northern University (Sodexo)
09.2018 - 06.2019
- Prepared and cooked foods of all types, on a regular basis and for special students, guests, and functions
- Checked the quantity and quality of received products
- Reviewed and performed activities of cooks and workers engaged in food preparation
- Inspected supplies, equipment, and work areas to ensure conformance to established standards
Material Handler
Wannamacher (Patrick Staffing)
09.2018 - 10.2018
- Responsible for accurate receiving, storing, processing, and shipping of product to meet company standards including safety, quality, security, and productivity
- Safely and efficiently operated equipment to move and stack product and loaded and unload trailers
- Supported other departments when needed
- ( left due to knee injury on the job)
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
PRN Medical Records Clerk
Lima Memorial Health Systems
11.2015 - 01.2017
- Charted client medical files
- Answered phones, scanned and faxed secured documents
- Worked in Meditech computer system
- HIPPA compliance
Group Home Staff Member
Adrial
03.2014 - 04.2015
- Provided personalized assistance to residents with daily tasks such as grooming, dressing, and meal preparation.
- Managed medication administration for multiple residents, ensuring timely distribution according to prescribed dosages while maintaining accurate records of usage and refills needed.
- Promoted resident independence by encouraging self-care and decision-making skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Improved group home atmosphere by fostering a safe, supportive, and inclusive living environment.
- Coordinated recreational activities for diverse groups of residents, promoting social interaction and mental stimulation.
- Assisted in conflict resolution among residents by mediating disputes and promoting effective communication strategies.
- Conducted thorough facility inspections to ensure compliance with state regulations and maintain a clean, hazard-free environment for residents and staff alike.
- Assisted residents in navigating complex social situations by providing guidance on interpersonal communication skills, fostering healthy relationships among group home occupants.
- Provided crisis intervention when necessary to maintain the safety of all group home occupants.
Home Health Aide
Interim Health
01.2009 - 01.2015
- Responsible for total patient care
- Bathed and dressed patients
- Performed skin integrity tests
- Took patients on errands
Teaching Assistant
Allen County Board Of Developmental Disabilities
08.2002 - 05.2003
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Maintained safety and security by overseeing students in recess environments.
Education
Associates - Medical Assisting
Brown Mackie College
01.2001
STNA -
Apollo Career Center (Allen East High School)
01.1985
Skills
- Organizational proficiency
- HIPAA compliance
- Leadership and supervision
- Teamwork orientation
- Clinical documentation
- Medical office software proficiency
- Data entry efficiency
Timeline
Physician Office Assistant
G.I. Physicians
12.2021 - 02.2022
Shipping Receiving Office
Wannamacher Total Logistics
06.2021 - 12.2021
Shipping Receiving Office
Wannamacher (Patrick Staffing)
09.2020 - 06.2021
Office Clerk
Kiss Seamless Siding
08.2019 - 02.2020
Cook
Ohio Northern University (Sodexo)
09.2018 - 06.2019
Material Handler
Wannamacher (Patrick Staffing)
09.2018 - 10.2018
PRN Medical Records Clerk
Lima Memorial Health Systems
11.2015 - 01.2017
Group Home Staff Member
Adrial
03.2014 - 04.2015
Home Health Aide
Interim Health
01.2009 - 01.2015
Teaching Assistant
Allen County Board Of Developmental Disabilities
08.2002 - 05.2003
STNA -
Apollo Career Center (Allen East High School)
Associates - Medical Assisting
Brown Mackie College
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