Haley Bastian
Orangevale,CA
Summary
Dynamic Medical Office Assistant and a second year Communication Sciences and Disorders student with a strong background in appointment scheduling and patient support, developed at NorCal Pediatric G.I. Skilled in creating a welcoming environment for patients and families, with proficiency in Epic software and healthcare office workflows. Committed to delivering compassionate, high-quality service and ensuring smooth day-to-day operations. Eager to bring organizational strengths and enthusiasm to a client-focused speech therapy clinic.
Overview
1
1
Certification
Work History
Medical Office Assistant
NorCal Pediatric G.I.
03.2025 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff politely and with clarity.
- Completed administrative patient intakes with referrals, case histories, insurance information and mandated forms.
- Coordinated daily appointment scheduling and calendar updates.
- Managed patient check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Took patient vitals: height, weight, and blood pressure.
- Updated patient information and insurance details for accurate electronic medical records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped upkeep the office via housekeeping.
Education
Bachelor of Science - Communication Sciences And Disorders
Sacramento State
Sacramento, CA05-2028
High School Diploma -
Victory Christian Schools
Carmichael, CA05-2024
Skills
- Appointment Scheduling
- Customer Service
- Computer Skills
- Experience with Epic and Citrix software
- Analytical problem-solving
- Skilled at prioritizing tasks simultaneously
- HIPAA regulations
- Medical terminology
- Insurance verification
- Phone and email etiquette
- Patient vital signs assessment
Certification
Completed HIPPAA Compliance Certification
Timeline
Medical Office Assistant
NorCal Pediatric G.I.
03.2025 - Current
Bachelor of Science - Communication Sciences And Disorders
Sacramento State
High School Diploma -
Victory Christian Schools
Similar Profiles
Denis KokoshkoDenis Kokoshko
Medical Assistant/Receptionist at Sacramento Pediatric G.I.Medical Assistant/Receptionist at Sacramento Pediatric G.I.
Taran KaurTaran Kaur
Chef at G.I.'s Tapas Bar and RestaurantChef at G.I.'s Tapas Bar and Restaurant
Santiago ZapataSantiago Zapata
Food Waiter at G.I. WaitersFood Waiter at G.I. Waiters
Margherita Aikman PharmDMargherita Aikman PharmD
Manager Ambulatory Clinical Pharmacy at Dignity Health Medical FoundationManager Ambulatory Clinical Pharmacy at Dignity Health Medical Foundation
Chris RuhlowChris Ruhlow
Chef De Partie at Hawks & Partners, Inc.Chef De Partie at Hawks & Partners, Inc.