Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Medina

Fresno,United States

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

6
6
years of professional experience

Work History

Patient Service Representative

RadNet
Fresno, CA
11.2023 - Current
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Conducted financial counseling for patients, explaining payment options and assistance programs.
  • Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.

Referral Coordinator

Family Medicine Health Center
Fresno, CA
09.2022 - 11.2023
  • Scheduled patients according to availability, urgency and insurance authorization guidelines.
  • Reviewed demographic, clinical and insurance information before sending to referred specialists.
  • Compiled, recorded, or coded data from referrals or surveys using computer or specified form.
  • Developed and maintained referral networks, establishing strong relationships with a variety of healthcare providers.

Caregiver

Sunrise Senior Living
Fresno, CA
09.2018 - 05.2021
  • Assisted patients with self-administered medications.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Education

EKG/MA - Diploma

UEI College - Fresno
Fresno, CA
06.2011

High School Diploma -

Cambridge High School
Fresno, CA
06.2009

Skills

  • MS Office Expertise
  • Appointment Scheduling
  • Greeting Visitors
  • EPIC EMR
  • Medical Billing
  • Payment Collection
  • Appointment confirmation
  • FLUENT IN [SPANISH]
  • Customer Service
  • Insurance Verification

Timeline

Patient Service Representative

RadNet
11.2023 - Current

Referral Coordinator

Family Medicine Health Center
09.2022 - 11.2023

Caregiver

Sunrise Senior Living
09.2018 - 05.2021

EKG/MA - Diploma

UEI College - Fresno

High School Diploma -

Cambridge High School

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Brenda Medina