Brenda Mireles
Tucson,AZ
Summary
Experience with cash handling, customer service, and transaction processing in fast-paced retail settings.
Utilize strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Experience with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
12
12
years of professional experience
Work History
Customer Service / Road Tester
ADOT MVD-State Of Arizona
03.2025 - 09.2025
- Developed comprehensive testing protocols to ensure compliance with educational standards.
- Managed logistics for test administration, coordinating schedules and resources effectively.
- Trained new staff on testing procedures and best practices to enhance operational efficiency.
- Analyzed test results to identify trends and inform instructional improvements for educators.
- Collaborated with stakeholders to refine assessment tools, aligning them with curriculum objectives.
- Oversaw quality control measures to guarantee integrity and fairness in the testing process.
- Maintained accurate records of test scores and related documentation, ensuring data reliability for further analysis and reporting purposes.
- Reduced incidents of cheating or other violations by vigilantly monitoring examinations from start to finish.
- Contributed to a positive work culture within the testing team by demonstrating professionalism, respect, and collaboration in all interactions.
Housekeeper
Raymond W Bliss Army Health Center
02.2023 - 01.2025
- Maintained cleanliness and sanitation standards in patient care areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Assisted with inventory management of cleaning supplies and equipment.
Amazon Stower Associate
Amazon Fulfillment Center
05.2019 - 11.2022
- Operated forklifts and pallet jacks to efficiently transport inventory.
- Organized and maintained stock levels to ensure timely order fulfillment.
- Assisted in inventory counts, verifying accuracy of stock records.
- Collaborated with team members to streamline warehouse processes.
- Followed safety protocols to maintain a secure working environment.
- Loaded and unloaded shipments, ensuring proper handling of products.
- Implemented organizational strategies to enhance storage space utilization.
- Sorted products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Safely stacked items to maximize space within acceptable safety limits.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Used hand trucks and pallet jacks to safely move items to designated areas.
- Separated damaged items from functional ones before placing on shelves.
- Maintained clean, orderly work environment free of hazards.
Customer Service Manager/Cashier
Colemans Men Shop
05.2013 - 08.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit payments accurately to ensure financial integrity.
- Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Monitored inventory levels at checkout to support restocking efforts and reduce shortages.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
Education
High School Diploma -
Douglas High School
Douglas, AZ05.2000
Skills
- Customer service
- Payment processing
- POS systems expert
- Cash handling
- Cash management
- Cash handling
- Refund handling
- Cash drawer balancing
- Multitasking
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Customer Service / Road Tester
ADOT MVD-State Of Arizona
03.2025 - 09.2025
Housekeeper
Raymond W Bliss Army Health Center
02.2023 - 01.2025
Amazon Stower Associate
Amazon Fulfillment Center
05.2019 - 11.2022
Customer Service Manager/Cashier
Colemans Men Shop
05.2013 - 08.2018
High School Diploma -
Douglas High School