Brenda Morales Colin
Austin
Summary
Dedicated Medical Assistant with a proven track record at Community Care Clinic, enhancing patient care through expert management of medical procedures and compassionate patient interaction. Skilled in HIPAA compliance and customer service, significantly improving patient satisfaction. Demonstrates strong work ethic, medical terminology knowledge, and a commitment to maintaining high standards of care. Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Community Care Clinic
02.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
Costumer Service
Walmart
10.2018 - 07.2020
- Provided exceptional customer service through timely communication and problem resolution.
- Delivered exemplary customer service and warmly greeted guests.
- Delivered exceptional customer service, addressing client concerns promptly and effectively.
Cashier
Walmart
10.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associates General Studies Pre-health Sciences -
Austin Community College
Austin Texas12-2022
Associates General Studies -
Austin Community College
Austin Texas05-2020
High School Diploma -
Manor Hgh School
Manor Texas 05-2018
Skills
- HIPAA compliance
- Customer service support
- Customer assistance
- Patient scheduling
- Work ethic and integrity
- Patience and empathy
- Medical terminology knowledge
- Vital sign monitoring
- Cleaning and sanitizing
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Compassionate
- CPR
- Medical procedures
Certification
- Basic Life Support (BLS) - American Heart Association.
- Foot Care Technician, 2023
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Medical Assistant
Community Care Clinic
02.2020 - Current
Costumer Service
Walmart
10.2018 - 07.2020
Cashier
Walmart
10.2017 - 10.2018
Associates General Studies Pre-health Sciences -
Austin Community College
Associates General Studies -
Austin Community College
High School Diploma -
Manor Hgh School
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