An administrative opportunity within the Aviation Department where my twenty-three years of professional airport experience and university degree can be fully utilized to meet the organization’s strategic business goals.
Thirty-two years of continuous employment at Miami-Dade Aviation Department
Bachelor of Science Degree
Above Satisfactory and Outstanding Evaluations
Experience in managing contracts, invoice processing, and budget analysis
Fluent in English and Spanish
Computer Literate – Word, Excel, Access, PowerPoint, QuickBooks
Exceptional organizational skills and administrative experience
Extensive experience working with federal agencies
Dynamic personality
Outstanding customer service background
Overview
25
25
years of professional experience
Work History
Technical Services Planner/Scheduler
Miami-Dade Aviation Department
02.2015 - Current
Determine scope of work such as repair, maintenance, and new construction
Analyze workload and personnel availability of shops and trades supervisors.
Schedule workload and adjust schedule to meet changing priorities.
Maintain work in progress files.
Attend meetings with contractors.
Review scope of work for repairs, maintenance, or new construction projects
Analyze contractor workload and manage contractor rotation using Contractor Rotation (C-Rot) database.
Planning, scheduling, and coordination of large volume repairs and maintenance
Attend meetings with section heads and supervisors to determine priority and workload.
Prepare, monitor and process all aspects of the MDAD’s (MCC), 7040 Work-order based Certified Small Business Enterprise (CSBE) Program
Review certified payrolls, invoices, screening pre-bid documents, license requirements, conducting interviews for the various projects, initiating and tracking Purchase Orders on ADPICS and ERP PeopleSoft Financial Systems.
Perform all pre-award procedures related to the MCC Program (7040) including but not limited to creation of Requests for Price Quotation (RPQ) bid advertisements in the Capital Improvement Information System (CIIS), attend meetings with unit supervisors, construction managers, and contractors, obtaining legal advice from MDAD’s Assistant County Attorney (CAO) when necessary, ensuring that the contractor’s license(s), insurances and their general information is up to date in the CIIS database
Prepare, review, and update weekly budget reports for the Division Director to monitor expenditure of a yearly Operating Budget of $20 million and a $10 million Reserve Maintenance Budge
Conduct contract compliance review inclusive of reviewing invoices and other financial records.
Prepare, process and monitor all aspects of MDAD’s MCC 7040 Work Order-based Small Business enterprises –Construction (SBE-C) Program, which has an overall allocation of approximately $25 million over a five (5) year period; acting as MDAD Liaison with the Internal Services Department (ISD), reviewing certified payrolls, invoices, screening pre-bid documents, license requirements, conducting interviews for various projects, initiating and tracking Purchase Orders on ADPICS and ERP PeopleSoft Financial Systems.
Perform all post-award activities related to the MCC Program (7040, 7360, and MDAD), including but not limited to, performing RPQ bid analysis, reviewing all submitted documentation, performing due diligence review prior to generating and issuing the Recommendations for Award (RFA), and Notices-to-Proceed (NTP) letters to contractors.
Aviation VIP Coordinator
Miami Dade Aviation Department
04.2010 - 01.2015
Determine scope of work such as repair, maintenance and new construction
Analyze workload and personnel availability of shops and trades supervisors
Schedule workload and adjust schedule to meet changing priorities.
Maintain work in progress files
Update files as work progresses
Make field visits to check on work
Attend meetings with contractors.
Responsible for the oversight of the MOU agreement for the in-house maintenance program and contract maintenance for Automated People Mover system at Miami International Airport with operating budget of $7,000,000
Assist Division Director with the oversight of day-to-day operation of Facilities and Terminal Maintenance Building to include Miami International Airport Hotel
Monitor all maintenance projects assigned to the Miami International Airport Automated People Mover Train System
Assist Division Director with the oversight of Terminal Building Maintenance Shops; Transport Equipment, Terminal Air conditioning, Plumbing, and Signage
Manage short term goals and long-term planning objectives and maintenance projects
Integrated Pest Control Management Contract for Miami International Airport
Responsible for Baggage Handling, Roll-up Doors, and automated door contracts at Miami International Airport
Assist Division Director with the preparation and administration of $43,000,000 annual operating budget for Terminal Building and Signage Sections of Facilities Management Division
Assist Division Director with the development and monitoring of Terminal Maintenance Business Plans and Goals
Act as budget liaison for all Terminal Maintenance budget transfers
Prepare and submit General Building Renovation requests (GBR) for Terminal Maintenance
Prepare and submit all Reserve Maintenance requests for Terminal Maintenance
Assist Division Director in managing the following maintenance contracts: Pest Control, Automated People Mover Maintenance, and Baggage Handling Maintenance, 400 Hz Maintenance, Tire Service, Roll-up Door Repairs, Passenger Loading Bridge Replacement, and Honeywell Building Control Maintenance.
Conduct contract compliance review inclusive of reviewing invoices and other financial records.
Aviation VIP Coordinator
Miami-Dade Aviation Department
02.2009 - 04.2010
Assist Division Director with the oversight of day-to-day operation of Facilities and GAA Maintenance to include all General Aviation Airports owned and operated by Miami-Dade Aviation Department
Manage west Cargo Buildings Janitorial Contract
Manage Miami International Airport Canal Maintenance Contract
Assist Division Director with development and administration of annual operating budget
Prepare and submit division General Building Renovation repairs (GBR)
Prepare and submit division reserve maintenance requests
Assist Division Director with assignment of projects to Facilities Maintenance Shops, Noise Abatement, Environmental Planning, and General Aviation Airports
Maintain and update Division Director Projects Spreadsheet and maintenance issues
Prepare letters of communications to Superintendents, Airport Supervisors, Airport Planners, and Maintenance Supervisors
Assist Division Director with the formulation of Divisional Business Goals and Plans
Perform Quality assurance inspections of both janitorial and canal maintenance contracts
Coordinate all major projects assigned to Division Director
V.I.P Coordinator & Customer Service – Terminal OPERATIONS
Miami-Dade Aviation Department
01.2001 - 01.2009
Responsible for the development, implementation and management of an internal and external customer service program that includes a Volunteer Information Program (VIP) with approximately 50 volunteers
Responsibilities include budget preparation, personnel management, recruitment, training, activity coordination, and supervision of the volunteer workforce, investigating and adjusting internal customer complaints relating not only to the Aviation Department, but also to other service providers within the airport
Developing brochures, creating forms, spreadsheets, and other necessary materials for the recruitment process and execution of the volunteer job functions
Vice Chair of the Airport wide Reward and Recognition Program responsibilities include writing commendation letters to nominees and winners and logistical preparation of work site celebrations and planning and preparation of the Annual Gala Event
Preparation and distribution of Miami-Dade County Reward and Recognition letters to all nominees and winners and provide customer service assistance to airport users and tenants
Coordinate special projects and events for the Customer Service Division and assist in the procurement process for the purchase of promotional items
Education
Bachelor of Science -
NOVA SOUTHEASTERN UNIVERSITY
12.2003
Paralegal Certificate -
MIAMI-DADE COMMUNITY COLLEGE
01.1999
Skills
Experience in managing contracts, invoice processing, and budget analysis
Fluent in English and Spanish
Computer Literate – Word, Excel, Access, PowerPoint, QuickBooks
Exceptional organizational skills and administrative experience
Extensive experience working with federal agencies
Dynamic personality
Outstanding customer service background
References
Excellent references are available upon request.
Evaluations
Above Satisfactory and Outstanding Evaluations
Timeline
Technical Services Planner/Scheduler
Miami-Dade Aviation Department
02.2015 - Current
Aviation VIP Coordinator
Miami Dade Aviation Department
04.2010 - 01.2015
Aviation VIP Coordinator
Miami-Dade Aviation Department
02.2009 - 04.2010
V.I.P Coordinator & Customer Service – Terminal OPERATIONS