Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Navarro

Brenda Navarro

Las Vegas,NV

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Bluetti power inc
Las Vegas, NV
02.2022 - 12.2024
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

• Assist with incoming technical support inquiries.

  • Promoted available products and services to customers during service, account management and order calls.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

High School Diploma -

Ed W Clark High School
Las Vegas, NV
06-2011

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • Technical troubleshooting
  • Active listening
  • Calendaring
  • Support case resolution
  • Sales expertise
  • Reading comprehension
  • Brand representation
  • Product sales
  • Data collection
  • Positive and professional
  • Product knowledge
  • Record preparation
  • Adaptive team player
  • Multi-task management
  • Assertiveness
  • Microsoft office expertise
  • Adaptability and flexibility

Timeline

Customer Service Representative

Bluetti power inc
02.2022 - 12.2024

High School Diploma -

Ed W Clark High School
Brenda Navarro