Data Processing Center Team Leader
Cigna Healthcare formerly Healthsource Provident
01.1996 - 01.2000
- Processed electronic and paper medical and dental claims for Cigna clients.
- Lead a team of over twenty operators and clerical staff.
- Responsible for the training of staff for the purpose of processing claims for Cigna clients.
- Responsible for the accuracy of all claims processed by my team.
- Served as a document control clerk.
- Served as a data entry clerk.
- Served as a Benefit Analyst.