Brenda Olson
Hillsboro
Summary
Offering strong leadership capabilities and passion for customer service and caregiving, ready to learn and grow in dynamic environment. Strong ability to utilize effective communication and conflict resolution skills while applying my experience in both patient care and customer service to positively contribute to the work place.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Orthotic Fitter
Hanger Clinic
05.2023 - Current
- Working as a Certified Orthotic Fitter, I have a patient schedule to fit all types of orthotics and compression garments. I also am contracted to fit orthotics on patients in need with area hospitals on a daily basis.
- Ensured consistent delivery of high-quality care by adhering to established protocols for measuring, fitting, adjusting, and maintaining orthotic devices.
- Fitted custom orthotic devices to enhance patient mobility and comfort.
- Collaborated with healthcare providers to assess patient needs and develop tailored solutions.
- Maintained consistent work environment, overseeing intricate daily tasks including shipping and receiving and purchasing with minimal supervision.
Shopper
Instacart
01.2020 - Current
- I enjoy doing personal shopping for customers and have proven to be a very dependable shopper with accuracy in choosing items and replacements as needed.
Medical Assistant
Aerotek
06.2020 - 02.2024
- During my first temporary assignment I was a secondary Covid screening for employees of Nintendo of America. When they are unable to get a QR code to gain entry to their workplace due to various symptoms, they are instructed to call us for secondary screening according to company protocols. We also enter all information received on excel spreadsheet.
- During my second assignment with Aerotek, I worked for Kaiser Permanente in a remote position. My job was to answer phone calls and set up incoming members with primary care providers and ensure that all of their demographic information and medical records were received.
Medical Assistant
Providence Medical Group
01.2022 - 11.2023
- Assisted in patient intake processes, ensuring accurate information collection and data entry.
- Administered medications and vaccinations under physician supervision, enhancing patient compliance and care quality.
- Monitored vital signs and documented changes to support clinical decision-making by healthcare providers.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Silver Falls Dermatology
09.2016 - 06.2020
- Educated patients on treatment plans and medication adherence to promote health literacy and self-management.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
High School Diploma -
Seaside High School
Seaside, ORMedical Assistant Certificate -
Concorde Career College
Portland, ORSkills
- Patient care
- Adaptive learning
- Measurement techniques
- Customer service
- Solution oriented
- Critical thinking
- Data entry
- Customer relations
- Call center experience
- Microsoft Excel
Certification
- Certified Orthotic Fitter, ABC - 2024 - Present
- Certified Medical Assistant, AAMA - 2011- Present
Timeline
Certified Orthotic Fitter
Hanger Clinic
05.2023 - Current
Medical Assistant
Providence Medical Group
01.2022 - 11.2023
Medical Assistant
Aerotek
06.2020 - 02.2024
Shopper
Instacart
01.2020 - Current
Medical Assistant
Silver Falls Dermatology
09.2016 - 06.2020
High School Diploma -
Seaside High School
Medical Assistant Certificate -
Concorde Career College
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