Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Parkinson

Airdrie,Alberta

Summary

Customer-oriented General Manager with 30 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

15
15
years of professional experience

Work History

General Manager

Canuck Irrigation Supply LTD.
04.2019 - 03.2021
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Skilled at working independently and collaboratively in a team environment.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Supervisor

EMCO
04.2006 - 10.2017
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues. Increasing profitability by 70%
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Demonstrated strong organizational and time management skills while managing multiple projects. Managed an $800,000 portfolio

Education

Business

Career College, Calgary
Calgary, Ab
1983

Skills

  • Risk Management
  • Data Management
  • Customer Service Management over 30 years
  • Customer Service
  • Problem Resolution
  • Financial Management
  • Price Structuring
  • Relationship Building
  • Customer Relationship Management
  • Team Player
  • Budget Analysis

Timeline

General Manager

Canuck Irrigation Supply LTD.
04.2019 - 03.2021

Supervisor

EMCO
04.2006 - 10.2017

Business

Career College, Calgary

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Brenda Parkinson